Pharmacy Manager

The Kroger Co.•Salem, OR

42d

About The Position

The Pharmacy Manager is accountable for all aspects of pharmacy practice within state and federal laws and corporate policies. The role manages the pharmacy department’s financial performance by monitoring its budget, controlling labor and inventory costs, training and developing staff, providing excellent customer service, managing prescription pricing and generic utilization, and delivering company-approved clinical services. The manager demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Manager performs staff pharmacist duties while leading the pharmacy team, overseeing workflow and customer concerns, supporting sales initiatives, maintaining required records, and ensuring compliance with applicable laws and company procedures. The role also includes supervising and coaching direct reports, completing performance reviews, supporting public health initiatives, and traveling independently as business needs require. The position requires a Bachelor’s degree in Pharmacy or a Doctor of Pharmacy degree from an accredited U.S. school, a pharmacist license in good standing, and at least two years of related retail experience or an equivalent combination of education and experience. Relevant pharmacy board certifications and business management experience are preferred.

Requirements

Bachelor’s degree in Pharmacy and/or Doctor of Pharmacy degree (Pharm.D.) from an accredited U.S. school of Pharmacy.
At least 2 years of related retail experience or an equivalent combination of education and experience.
At least 21 years of age.
Pharmacist license in good standing.
Proven leadership skills.
Ability to read and interpret prescriptions and documents.
Ability to write routine reports and correspondence.
Commitment to providing excellent customer service.
Ability to preserve confidentiality of information.
Ability and willingness to continue education as necessary.
Participation in clinical programs following company-sponsored training.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Relevant Pharmacy Board Certification(s).
Equivalent combination of education and experience in business management.

Responsibilities

Perform staff pharmacist functions and serve as a role model for the pharmacy team; handle customer complaints and direct workflow to reduce wait times.
Develop, implement, supervise, and promote the sales plan and other initiatives developed by the division pharmacy department.
Perform the duties required of a registered pharmacist in the state of employment and follow legal and company requirements.
Lead the pharmacy team in meeting warehouse utilization goals, avoiding unnecessary overstock, reducing fill-on-arrival prescriptions, and following proper ordering and inventory-record procedures.
Comply with corporate controlled-substance operating procedures.
Monitor third-party or insurance profitability and address third-party problems, rejections, and audits promptly.
Schedule pharmacy staff to control or avoid unnecessary labor costs.
Maintain pharmacy records required by state and federal laws and company policies.
Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
Visit local physicians and other community targets for effective detailing.
Promote, implement, and participate in public health initiatives and disease-state management services.
Travel independently as needed to support business needs.
Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and nonconfrontationally.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan and eligibility terms.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay based on eligibility and length of service.
Free counseling through the Employee Assistance Program.
Confidential financial tools and coaching through Goldman Sachs Ayco.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
Training programs and career pathways.
Paid time off such as vacation, sick leave, and parental leave.
Mental and emotional support resources through the Employee Assistance Program.
Participation in a 401(k) plan and/or a Taft-Hartley pension fund, subject to eligibility requirements.
Group term life insurance, subject to location-specific criteria and eligibility requirements.
Tuition assistance, college scholarships, and educational leave of absence, depending on location-specific criteria and eligibility requirements.
Internal training and development resources.