Pharmacy Manager

CVS Health • Lower Merion Township, PA

7d • $65 - $85 • Onsite

About The Position

CVS Health Pharmacy Managers lead and develop pharmacy teams to deliver exceptional patient care, promote best practices, manage change, and address performance opportunities. They model the company’s values by providing safe, appropriate dispensing, counseling, and immunization services while ensuring that pharmacy operations comply with legal and regulatory requirements.

The Pharmacy Manager directly manages the pharmacy team and its operations, including coaching and performance management, prescription workflow and safety, patient experience, immunization services, inventory practices, onboarding and training, staffing and scheduling, operational reporting, and compliance. The role partners with the Store Manager to maintain a pipeline of cross-trained colleagues and supports staff pharmacists and district support pharmacists where applicable. The manager also helps expand access to care through pharmacist-delivered clinical services where permitted, maintains relevant professional skills, and fosters a safe, inclusive, empowering team environment.

This is a full-time role with anticipated weekly hours of 41. The typical pay range is $65.00–$85.00 per hour. The position is eligible for a CVS Health bonus, commission, or short-term incentive program, in addition to base pay. A comprehensive benefits package is available based on eligibility.

Requirements

• Active pharmacist license in the state where the store is located.
• Active National Provider Identifier (NPI).
• Must not be on the DEA Excluded Parties list.
• 1–2 years of experience as a Pharmacist.
• Ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
• Friendly, helpful customer service skills and ability to recognize and respond appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and the ability to convey and receive detailed information accurately.
• Ability to use mathematics to calculate prescription quantities and days’ supply.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to lead by example, delegate, empower and motivate team members, foster collaboration, solve problems, adapt, and take accountability.
• Ability to coach, encourage, provide feedback to, discipline, and/or terminate pharmacy team members.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, grasp, and place items; perform repetitive finger movements; control and adjust machines precisely; stoop and bend; and perform work requiring close visual acuity.
• Occasionally lift or exert up to 20 lbs.; frequently lift or exert up to 10 lbs.; consistently move objects requiring negligible force.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.

Nice To Haves

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Manage and develop the pharmacy team, model best practices, coach colleagues, and address performance opportunities.
• Provide and oversee safe, appropriate dispensing, patient counseling, and immunization practices.
• Oversee bench shifts and strengthen pharmacy performance through effective coaching and follow-up.
• Direct pharmacy workflow procedures and use of safety guardrails to support accurate prescription fulfillment.
• Promote compassionate patient experiences, collaborate with patients’ healthcare teams, and proactively resolve insurance or medication issues.
• Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
• Manage pharmacy inventory according to best practices, particularly the protection of cold-chain products.
• Onboard and train new Technicians and Pharmacists for the store and district, and monitor timely completion of required training and licensure.
• Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate issues to the Rx DL when needed.
• Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and monitor their required training and licensure progress.
• Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and review of results, and conduct annual performance reviews.
• Remain flexible to scheduling and business needs; write or delegate and oversee preparation of the pharmacy schedule.
• Review business reports, identify operational gaps, and develop action plans addressing workflow, service, patient care, and compliance.
• Build a safe, inclusive, and empowering team culture, encourage feedback, and take appropriate action.
• Maintain clinical and technical skills, complete required training and continuing medical education, and seek opportunities to expand knowledge.
• Support access to care and patient outcomes through pharmacist-delivered clinical services, including testing and prescribing services where permitted.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including those covering controlled substances, recordkeeping, patient privacy, security, and workplace safety.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• CVS Health bonus, commission, or short-term incentive program eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed