Pharmacy Manager

CVS Health•Boca Raton, FL

12d•$65 - $85•Onsite

About The Position

CVS Health is hiring a Pharmacy Manager to lead and develop a retail pharmacy team that delivers exceptional patient care. The manager models a culture of excellence, provides meaningful patient counseling, supports safe and accurate prescription fulfillment, and ensures pharmacy operations comply with legal, regulatory, and company requirements. The role includes leading the team during bench shifts, coaching colleagues, onboarding and training pharmacy staff, managing performance, and identifying operational opportunities through business reporting. The manager also supports immunizations and pharmacist-delivered clinical services where permitted, maintains pharmacy inventory and cold-chain practices, and partners with the Store Manager to develop a cross-trained talent pipeline. The position requires flexibility to meet scheduling and business needs and regular, predictable attendance, including nights and weekends. The role is full-time, with 40 anticipated weekly hours. The typical pay range is $65.00–$85.00 per hour, with eligibility for a CVS Health bonus, commission, or short-term incentive program. The position is eligible for benefits including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Must not be on the DEA Excluded Parties list.
1–2 years of experience as a Pharmacist.
Ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
Friendly, helpful customer service; ability to recognize and respond appropriately to patients’ reactions.
Verbal and written communication skills, including active listening and accurate communication of detailed instructions.
Ability to use mathematics to calculate quantities, days’ supply, and bottle counts for prescriptions.
Ability to identify challenging interactions and select an appropriate course of action.
Ability to meet the listed physical demands, including extended periods upright, reaching, repetitive finger movement, stooping, close visual work, and lifting or exerting force as described.
Ability to lead, delegate, motivate, coach, provide feedback, and foster a collaborative work environment.

Nice To Haves

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

Manage and develop the pharmacy team, modeling compassionate care, accountability, safety, and inclusion.
Provide and oversee safe, appropriate dispensing, patient counseling, immunizing practices, and other patient care.
Lead pharmacy operations during bench shifts, coaching colleagues and following up on performance measures.
Direct pharmacy workflow and safety procedures to support accurate prescription fulfillment.
Promote positive patient experiences by collaborating with patients’ healthcare teams and resolving insurance or medication issues.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, including protection of cold-chain products.
Onboard and train new Technicians and Pharmacists, and ensure trainees complete required training and licensure on time.
Ensure compliance with state Board of Pharmacy regulations and escalate concerns to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of colleagues cross-trained for pharmacy work and ensure they complete required training for licensure.
Oversee Staff Pharmacists and District Support Pharmacists where applicable; assess performance, provide reviews, and address gaps.
Remain flexible to scheduling and business needs; write or oversee the pharmacy schedule.
Review business reporting and develop action plans to address gaps in workflow, service, patient care, and compliance.
Build a safe, empowering, inclusive team culture and encourage feedback.
Maintain relevant clinical and technical skills, complete required training and continuing medical education, and expand knowledge to support patients.
Support access to care and patient outcomes through pharmacist-delivered clinical services, including testing and prescribing where permissible.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including controlled-substance practices and patient privacy and security.
Maintain regular and predictable attendance, including nights and weekends.
Complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.
Lead by example; delegate tasks; empower, motivate, and coach team members; provide feedback or discipline as appropriate; and address challenges through problem-solving and adaptability.