Pharmacy Manager
About The Position
The Pharmacy Manager is accountable for all aspects of pharmacy practice within the limits of state and federal laws and company policies. The role manages and maximizes the pharmacy department’s financial performance through budget monitoring, controlling labor and inventory costs, staff training and development, customer service, prescription pricing and generic utilization, and participation in company-approved clinical services. The manager demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position performs the duties of a staff pharmacist while serving as a role model and leader for the pharmacy team. It directs pharmacy operations and workflow, supports sales and public health initiatives, manages records and third-party matters, and supervises and coaches direct reports. Independent travel may be required to support business needs. The essential functions must be performed with or without reasonable accommodation.
Requirements
- Bachelor’s degree in Pharmacy and/or Doctor of Pharmacy degree (Pharm.D.) from an accredited U.S. School of Pharmacy.
- At least 2 years of related retail experience or an equivalent combination of education and experience.
- At least 21 years of age.
- Participate in clinical programs following company-sponsored training.
- Ability and willingness to continue education as necessary.
- Ability to preserve confidentiality of information.
- Commitment to providing excellent customer service.
- Ability to write routine reports and correspondence.
- Ability to read and interpret prescriptions and documents.
- Proven leadership skills.
- Pharmacist license must be in good standing.
- Ability to perform the essential job functions with or without reasonable accommodation.
Nice To Haves
- Relevant Pharmacy Board Certification(s).
- Equivalent combination of education and experience in business management.
Responsibilities
- Perform all functions of a staff pharmacist and serve as a role model for the pharmacy team.
- Handle customer complaints appropriately and direct workflow to reduce customer wait times.
- Develop, implement, supervise, and promote the sales plan and other sales initiatives developed by the division pharmacy department.
- Perform the duties required of a registered pharmacist in the state of employment and follow legal and company requirements.
- Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce fill-on-arrival prescriptions, and follow proper ordering and inventory record-keeping procedures.
- Comply with corporate-mandated controlled-substance operating procedures.
- Monitor third-party or insurance profitability and handle third-party problems, rejections, and audits in a timely manner.
- Schedule pharmacy staff to control or avoid unnecessary labor costs.
- Maintain pharmacy records required by state and federal laws and company policies.
- Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
- Conduct effective detailing visits to local physicians and other community targets.
- Promote, implement, and participate in public health initiatives and disease-state management services.
- Travel independently as needed to support business needs.
- Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
- Provide excellent customer service, manage prescription pricing and generic utilization, control pharmacy inventory, and provide or participate in approved clinical services.
- Train and develop pharmacy staff as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
