Pharmacy Manager

Weis Markets•Brunswick, MD

21d

About The Position

The Pharmacy Manager oversees the pharmacy department’s operations, business performance, customer service, and staff. The role ensures prescriptions are accurate and appropriate through Drug Utilization Review and Final Quality Assurance in accordance with state and federal Board of Pharmacy regulations. The manager supports profitable growth through clinical programs, including immunizations and, when available, Medication Therapy Management (MTM), and works with the Pharmacy District Manager and pharmacy staff to manage inventory and meet customer demand. The position supervises pharmacists, pharmacy associates, and support staff; manages hiring, training, coaching, performance reviews, and discipline; and ensures pharmacy tasks are completed on time. The manager also provides healthcare counseling, resolves customer concerns, communicates with physicians, maintains pharmacy security and cleanliness, and supports ongoing staff development and cost control.

Requirements

Bachelor’s degree (BS), doctoral degree (PHARM.D.), or equivalent in Pharmacy.
Two years of retail pharmacy experience.
Immunization Certification through an accredited organization, such as APhA.
Ability to perform each essential duty satisfactorily.

Responsibilities

Collaborate with store operations, drive associate engagement, and communicate department and company strategy to pharmacy associates.
Ensure the accuracy and appropriateness of prescriptions through Drug Utilization Review and Final Quality Assurance, following applicable state and federal Board of Pharmacy regulations.
Manage the department to build a profitable business and grow prescription volume through clinical programs, including immunizations and, when available, MTM.
Work with the Pharmacy District Manager and pharmacy staff to control inventory, track weekly sales, and order pharmaceutical stock as needed.
Align performance objectives with the seven measurable department metrics for effectiveness and efficiency.
Provide excellent customer service, assist with medical-related issues, and offer healthcare counseling.
Supervise pharmacists, pharmacy associates, and support staff; direct training, coaching, discipline, and other management activities.
Maintain appropriate pharmacy department security.
Handle and resolve customer issues, complaints, and questions to build trust and loyalty.
Interact with physicians and use reference materials to obtain customer and prescription information and resolve issues.
Help keep the pharmacy department clean and orderly.
Review ongoing training and development to improve performance, support continuous development, reduce turnover, and control labor costs.
Prioritize department tasks and ensure timely completion, including cycle counts, inventory management, and customer will-calls.
Interview, hire, train, direct, reward, and discipline associates; appraise performance and resolve complaints.

Benefits

Minimum essential coverage (MEC) plan with 100% in-network coverage for preventative care services required by the Affordable Care Act.
Two supplemental medical plan options: Advantage and Elite.
Dental insurance.
Vision insurance.
Short-term disability coverage.
Term life and accidental death and dismemberment (AD&D) coverage.
Voluntary insurance options, including hospital indemnity and critical illness.
401(k) retirement savings plan.
Scholarship program.
Associate discount programs.
Auto and home insurance.
Employee assistance program.
Pet insurance.
Purchasing power program.
Paid time off and sick pay, subject to position-specific eligibility and criteria.