PHARMACY MANAGER
About The Position
The Pharmacy Manager assists the Pharmacy Director with the pharmacy department’s daily operations and supervision, including operational and clinical services. Responsibilities include supervising staff in the Pharmacy Director’s absence, managing drug purchasing, preparation, and distribution, providing clinical oversight and interacting with medical staff, and overseeing timely submission and reconciliation of drug claims. The manager must comply with applicable state and federal laws and regulations and participate in quality improvement activities as needed. The role also oversees staff training, safe and efficient medication dispensing, patient counseling, pharmacy inventory and budget management, billing and inventory records, prescription returns, insurance rebills and adjustments, clinical performance measures and audits, prescription record keeping, and required pharmacy reports. The position works collaboratively with administration and prescribing practitioners to support quality care.
Requirements
- Graduate of an ACPE-accredited college or school of pharmacy, such as a Doctor of Pharmacy program (Pharm.D.).
- Current, unrestricted North Carolina pharmacist license; the posting references the North American Pharmacist Licensure Exam (NAPLEX).
- One to three years of experience working in a retail (ambulatory) pharmacy setting.
- At least three years of management experience.
- Understanding of pharmacy purchasing and drug procurement, including 340B regulatory requirements.
- Significant understanding of medical terminology.
- Experience analyzing and reporting data to identify issues, trends, or exceptions, improve results, and find solutions.
- Detail-oriented, able to multitask, and possesses good people skills.
- Good written and verbal communication skills for interacting with patients and clinic staff.
- Good communication, analytical, and technical skills.
Responsibilities
- Identify staff training needs and ensure appropriate training is developed, delivered, and implemented.
- Promote the organization’s mission, vision, and values.
- Dispense medications safely and efficiently by evaluating patient needs and prescriber orders, including the effects and appropriateness of the medication.
- Provide patients with advice and consultation as needed, including instructions for taking medication, potential side effects, and consequences of improper use.
- Provide guidance and direction to Pharmacy Technicians and other Pharmacy staff.
- Manage inventory to maintain adequate stock and minimize expired medications.
- Manage the pharmaceutical budget and keep department operations within budget guidelines.
- Collaborate with administration and prescribing practitioners to provide quality care.
- Ensure billing and remittance documents and inventory control records are accurate and completed on time.
- Ensure compliance with professional policies and procedures and with state and federal laws and regulations.
- Manage prescription returns for credit and destruction.
- Oversee and approve prescription insurance rebills and adjustments.
- Assist with the development, use, analysis, and feedback of clinical performance indicators, processes, and audits.
- Ensure appropriate records are maintained for prescriptions, controlled substances, poisons, habit-forming drugs, and billing.
- Prepare daily, weekly, and monthly pharmacy reports as required.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Ph.D. or professional degree
