Pharmacy Manager

CVS Health•Paramus, NJ

15d•$65 - $85•Onsite

About The Position

CVS Health Pharmacy Managers lead and develop pharmacy teams to provide exceptional patient care, promote best practices, and lead through change. They model genuine care and a culture of excellence while identifying performance opportunities, supporting new program awareness, onboarding pharmacy colleagues, and recognizing team success. The role includes working the pharmacy bench, coordinating team workflows, counseling patients, and ensuring compliance with legal and regulatory requirements. The Pharmacy Manager directly manages pharmacy operations and staff, including safe and accurate prescription fulfillment, immunization services, inventory practices, training and licensure progression, regulatory compliance, performance management, scheduling, and operational improvement. The manager partners with the Store Manager and other pharmacy leaders, supports pharmacist-delivered clinical services where permitted, and fosters a safe, inclusive, empowering team environment. The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training on time. This is a full-time role with anticipated hours of 40 per week. The stated typical pay range is $65.00–$85.00 per hour, with eligibility for a CVS Health bonus, commission, or short-term incentive program. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
1–2 years of experience as a Pharmacist.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
Customer-service and team-orientation skills, including responding appropriately to patients’ needs and reactions.
Verbal and written communication skills, including active listening and accurately conveying detailed instructions.
Ability to use mathematics to calculate quantities, days’ supply, and required medication packaging.
Problem-resolution skills for challenging patient or colleague interactions.
Ability to lead by example, delegate, motivate, coach, provide feedback, and manage team performance.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements; and maintain close visual acuity.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Ability to communicate and receive detailed information orally.

Nice To Haves

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
3–5 years of related work experience in a pharmacy, retail, medical, or customer-service setting.
Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Lead the pharmacy team during bench shifts, coach colleagues, follow up consistently, and strengthen pharmacy performance measures.
Ensure safe and accurate prescription fulfillment by following and directing adherence to pharmacy workflows and safety guardrails.
Promote positive patient experiences through empathy, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, with particular attention to protecting cold-chain products.
Onboard new Technicians and Pharmacists for the store and district, train them on CVS workflows, and monitor timely completion of required training and licensure.
Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate issues to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and monitor their progress toward required training and licensure.
Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and validation, conduct annual performance reviews, and address gaps.
Remain flexible to scheduling and business needs; write or delegate and oversee the pharmacy schedule.
Review business reports, identify operational gaps, and develop action plans involving workflow, service, patient care, and compliance.
Build a safe, inclusive, and empowering team culture, invite feedback, and take relevant action to foster psychological safety.
Maintain clinical and technical skills, complete required training and continuing medical education, and seek opportunities to expand knowledge.
Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing where permissible, and empower the team to provide holistic care.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, security, and workplace inclusion.
Demonstrate leadership by example, delegate tasks, motivate colleagues, solve problems, adapt to change, and take accountability.
Coach, encourage, provide feedback to, discipline, or terminate pharmacy team members as appropriate.
Complete additional tasks as directed by a supervisor or manager.