Pharmacy Manager

North Country Hospital • Newport, VT

6d • Onsite

About The Position

The Pharmacy Manager leads and oversees the daily operations of the pharmacy to ensure safe, effective, high-quality pharmaceutical services. The role provides operational, clinical, and regulatory oversight and ensures compliance with applicable laws, regulations, policies, procedures, and professional standards. The manager promotes efficiency, patient safety, and service excellence while maintaining a part-time frontline clinical pharmacist practice to support direct patient care and pharmacy operations.

The position leads pharmacy operations and medication safety; manages and develops pharmacy staff; directs quality improvement and interdisciplinary collaboration; and ensures regulatory compliance and professional competency. The manager also participates in organizational leadership activities and keeps current with developments in pharmacy practice and healthcare regulations.

Requirements

• Bachelor of Science in Pharmacy (BSPharm) or Doctor of Pharmacy (PharmD) from an accredited college or university.
• Current unrestricted pharmacist licensure in the State of Vermont.
• At least three years of hospital pharmacy experience.
• Comprehensive knowledge of hospital pharmacy practices, medication management, and applicable federal, state, and accreditation standards.
• Ability to provide clinical pharmacy services and perform all functions within the pharmacy department.
• Strong leadership, staff development, coaching, and performance management skills.
• Excellent verbal and written communication skills for interacting with providers, staff, patients, and external partners.
• Strong analytical, mathematical, problem-solving, and decision-making abilities.
• Ability to prioritize responsibilities, manage multiple projects, and adapt to changing operational needs.
• Proficiency with pharmacy information systems, electronic health records, and Microsoft Office applications.
• Commitment to patient safety, quality improvement, and exceptional customer service.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Flexible work schedule may include evenings, weekends, holidays, and on-call responsibilities as needed.
• Ability to sit, stand, walk, bend, reach, and perform repetitive hand movements for extended periods.
• Sufficient visual acuity, hearing, and manual dexterity to safely perform pharmacy-related duties.
• Ability to occasionally lift, carry, push, or pull pharmacy supplies and equipment in accordance with organizational safety guidelines.
• Ability to respond promptly to operational and patient care needs throughout the facility.

Nice To Haves

• Previous supervisory or management experience.
• Demonstrated experience in medication safety, regulatory compliance, pharmacy operations, and interdisciplinary collaboration.

Responsibilities

• Direct and oversee pharmacy operations to support the safe, effective, and cost-efficient use of medications.
• Develop, implement, and maintain policies, procedures, and workflows that promote medication safety, regulatory compliance, and operational efficiency.
• Manage the formulary and oversee medication procurement, storage, preparation, dispensing, and distribution.
• Ensure adequate medication inventory while maintaining accountability, security, and product integrity.
• Administer and monitor controlled substance management programs, including recordkeeping, auditing, and regulatory compliance.
• Promote patient safety and continuous quality improvement throughout pharmacy services.
• Lead, supervise, and manage pharmacy staff, including recruitment, onboarding, coaching, performance evaluations, and corrective action when necessary.
• Develop and maintain position descriptions, performance standards, staffing plans, and work schedules.
• Support employee engagement and professional growth through education, training, mentorship, and development opportunities.
• Promote a collaborative, accountable, and patient-centered work environment.
• Monitor departmental financial performance and manage resources within approved budget parameters.
• Lead quality improvement initiatives to enhance patient outcomes, medication safety, service excellence, and operational efficiency.
• Participate in the Pharmacy and Therapeutics Committee and other assigned interdisciplinary groups.
• Collaborate with physicians, nurses, clinical staff, and community partners to support coordinated patient care and organizational goals.
• Analyze pharmacy-related metrics and implement strategies to improve performance and service delivery.
• Ensure compliance with applicable federal, state, and local laws, regulations, accreditation standards, and organizational policies.
• Maintain required professional licenses, certifications, and credentials.
• Participate in management meetings and organizational leadership activities.
• Stay current with pharmacy practice, healthcare regulations, and industry standards through continuing education, professional development, and professional affiliations.
• Serve as a role model for ethical practice, professionalism, and organizational values.
• Maintain a part-time frontline clinical pharmacist practice to support direct patient care and pharmacy operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager