PHARMACY MANAGER

Christ Community Health Services • Memphis, TN

18d • Onsite

About The Position

Christ Community Health Services (CCHS) is seeking an experienced, patient-focused Pharmacy Manager to lead the daily operations of its Pharmacy Department. Reporting to the Pharmacy Director, this working supervisor provides professional pharmacy services while overseeing pharmacy staff, prescription processing, regulatory compliance, inventory, financial records, and patient service. The position directly supervises approximately three to four Pharmacy Technicians and Pharmacy Cashiers.

The Pharmacy Manager serves patients from underserved and diverse communities, collaborates with medical providers and other members of the care team, supports safe and efficient medication dispensing, and helps patients understand their medications and treatment plans. The role is grounded in CCHS’s Christian mission and values of compassion, service, excellence, and patient-centered care.

The position operates in an indoor pharmacy environment with regular patient and staff interaction. Exposure to germs, infections, or contagious illnesses may occur through patient contact. The role involves standing for approximately 80% of the workday, walking for approximately 15%, and sitting for approximately 5%. Lifting, pushing, or pulling medication order totes and pharmacy supplies weighing approximately 10 to 20 pounds may be required. Frequent computer use may involve repetitive motion and eye strain. Travel outside the assigned work location is not typically required.

Requirements

• Doctor of Pharmacy degree from an accredited school of pharmacy.
• Active and unrestricted Tennessee pharmacist license.
• Current BLS certification.
• At least three years of experience working in a community or retail pharmacy.
• Experience supervising pharmacy technicians, cashiers, or other pharmacy personnel.
• Strong knowledge of medication dispensing, patient counseling, inventory management, and pharmacy regulations.
• Experience maintaining confidential patient records and using pharmacy information systems.
• Strong leadership, organizational, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and a commitment to medication safety.
• Ability to manage clinical responsibilities while overseeing pharmacy operations and staff performance.
• Commitment to patient-centered, team-based care and the Christian mission of CCHS.

Nice To Haves

• Experience working in an FQHC, community health center, or healthcare organization.

Responsibilities

• Provide professional pharmacy services to CCHS patients while supervising daily pharmacy operations.
• Dispense prescriptions accurately and safely in accordance with applicable laws, regulations, and professional standards.
• Delegate prescription-filling and administrative responsibilities to pharmacy staff and verify the accuracy and completion of assigned work.
• Supervise, train, coach, and evaluate Pharmacy Technicians and Pharmacy Cashiers.
• Counsel patients regarding medications, dosage instructions, potential side effects, drug interactions, and appropriate medication use.
• Answer patients’ medication-related questions and provide appropriate health information.
• Maintain accurate, computerized, and confidential patient medication records.
• Review patient drug therapies to identify and prevent harmful interactions, contraindications, duplications, and other medication-related concerns.
• Collaborate with medical providers to clarify prescriptions and prevent medication errors.
• Serve as a liaison among patients, prescribers, and other members of the healthcare team.
• Oversee pharmacy cash-handling procedures and maintain accurate financial records.
• Maintain and report pharmacy staff payroll information.
• Monitor medication and supply inventory and place orders as appropriate.
• Ensure medications and pharmacy supplies are stored, secured, and maintained properly.
• Ensure pharmacy operations comply with applicable federal and Tennessee laws, regulations, licensing requirements, and CCHS policies.
• Promote efficient workflows, strong customer service, and a safe pharmacy environment.
• Address operational concerns and escalate significant issues to the Pharmacy Director.
• Participate in pharmacy meetings, organizational initiatives, and quality-improvement activities.
• Perform other duties as assigned.

Benefits

• Competitive salary and comprehensive benefits, including medical, dental, and vision coverage.
• Generous Paid Time Off, including 120 hours during the first year, plus paid holidays.
• 401(k) retirement plan.
• Annual paid Restorative Day supporting wellness and work-life balance.
• Mission-driven culture and employee recognition programs.
• Professional development and leadership opportunities.
• Opportunity to improve medication access and healthcare outcomes throughout Memphis.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Ph.D. or professional degree