Pharmacy Manager

CVS Health • West Cape May, NJ

11d • $65 - $85

About The Position

The Pharmacy Manager leads and develops a pharmacy team to provide exceptional patient care, promote best practices, and manage change and performance. The role serves as a model for compassionate care, safe dispensing, patient counseling, immunizations, and compliance with legal and regulatory requirements. The manager supports onboarding and training, recognizes colleagues, and oversees pharmacy operations and team performance.

Responsibilities include managing pharmacy workflow and inventory, coaching team members, overseeing pharmacists and support pharmacists where applicable, maintaining regulatory compliance, partnering with the Store Manager on staffing and talent development, reviewing business performance, and creating a safe, inclusive team culture. The manager also supports pharmacist-delivered clinical services and maintains relevant clinical and technical skills. The position requires regular and predictable attendance, including nights and weekends, and flexibility to meet scheduling and business needs.

This is a full-time position with 35 anticipated weekly hours. The typical pay range is $65.00–$85.00 per hour or applicable full-time annual salary, depending on factors such as experience, education, and geography. The role is eligible for a CVS Health bonus, commission, or short-term incentive program. The role includes a comprehensive benefits package, subject to eligibility.

Requirements

• Active pharmacist license in the state where the store is located.
• Active National Provider Identifier (NPI).
• Not on the DEA Excluded Parties List.
• 1–2 years of experience as a Pharmacist.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
• Customer-service and team-orientation skills, including responding appropriately to patients’ needs and reactions.
• Verbal and written communication skills, including active listening.
• Mathematical reasoning skills for prescription calculations, such as quantity and days’ supply.
• Problem-resolution skills for challenging patient or colleague interactions.
• Ability to meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, and precise machine adjustment; stooping and bending; and close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to accurately express and exchange detailed spoken instructions and receive detailed oral information.
• Leadership skills, including task delegation, coaching, motivating, providing feedback, and fostering collaboration.
• Ability to work flexibly to meet scheduling and business needs.

Nice To Haves

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Oversee the pharmacy team during bench shifts, coach colleagues, and follow up on pharmacy performance measures.
• Direct the pharmacy team in following workflow procedures and safety guardrails to support safe, accurate prescription fulfillment.
• Promote compassionate patient experiences, collaborate with patients’ healthcare teams, and proactively resolve insurance or medication issues.
• Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
• Manage pharmacy inventory according to best practices, with particular attention to cold chain products.
• Conduct onboarding for new Technicians and Pharmacists in the store and district, including workflow training, and monitor completion of required training and licensure.
• Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate concerns to the Rx DL when needed.
• Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and ensure required training for licensure is completed on time.
• Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and validation, deliver annual reviews, and address performance gaps.
• Remain flexible to scheduling and business needs; write or delegate and oversee the pharmacy schedule.
• Review business reporting and create action plans to address workflow, service, patient care, and compliance gaps.
• Build a safe, empowering, inclusive team culture and invite feedback, taking appropriate action.
• Maintain clinical and technical skills through required training, continuing medical education, and other learning opportunities.
• Support patient access and outcomes through pharmacist-delivered clinical services, including testing and prescribing where permitted, and empower the team to provide holistic care.
• Comply with applicable laws, regulations, professional standards, ethical principles, and company policies, including requirements concerning controlled substances, recordkeeping, privacy, security, and workplace safety.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Lead by example; delegate tasks; empower, motivate, coach, and provide feedback to team members; foster collaboration and high performance.
• Use problem-solving, adaptability, and accountability to address challenges and changing circumstances; discipline or terminate team members when appropriate.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed