Pharmacy Manager

The Kroger Co. • Tacoma, WA

5d

About The Position

The Pharmacy Manager is accountable for all aspects of pharmacy practice within state and federal laws and corporate policies. The role manages and maximizes the pharmacy department’s financial performance by monitoring its budget, controlling overtime and labor costs, training and developing staff, delivering excellent customer service, managing prescription pricing and generic utilization, controlling inventory, and implementing or participating in company-approved clinical services. The Pharmacy Manager demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The manager performs the duties of a staff pharmacist and registered pharmacist, directs pharmacy workflow and sales initiatives, maintains required records, and oversees the pharmacy team’s performance against labor, volume, inventory, and sales goals. The role also supports public health and disease management initiatives, handles insurance and third-party issues, and may travel independently to meet business needs.

Requirements

• Bachelor’s Degree in Pharmacy and/or Doctor of Pharmacy (Pharm.D.) degree from an accredited U.S. School of Pharmacy.
• Minimum age of 21.
• Participate in clinical programs following company-sponsored training.
• Ability and willingness to continue education as necessary.
• Ability to preserve confidentiality of information.
• Commitment to providing excellent customer service.
• Ability to write routine reports and correspondence.
• Ability to read and interpret prescriptions and documents.
• Proven leadership skills.
• Pharmacy license must be in good standing.

Nice To Haves

• Relevant Pharmacy Board Certification(s).
• Equivalent combination of education and experience in business management.

Responsibilities

• Perform all functions of a staff pharmacist and serve as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times.
• Develop, implement, supervise, and promote the sales plan and other sales initiatives established by the division pharmacy department.
• Perform the duties required of a registered pharmacist in the state of employment and comply with all legal and company requirements.
• Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce fill-on-arrival prescriptions, and follow proper ordering and inventory record-keeping procedures.
• Comply with corporate-mandated controlled substance operating procedures.
• Monitor third-party or insurance profitability and handle third-party problems, rejections, and audits in a timely manner.
• Schedule pharmacy staff to help control or avoid unnecessary labor costs.
• Maintain pharmacy records required by state and federal laws and company policies.
• Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
• Conduct effective detailing visits to local physicians and other community targets.
• Promote, implement, and participate in public health initiatives and disease state management services.
• Travel independently as needed to support business needs.
• Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
• Perform the essential job functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan terms and eligibility.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways.
• Retirement benefits, including participation in a 401(k) plan and/or Taft-Hartley pension fund, subject to eligibility.
• Group term life insurance, subject to eligibility and location criteria.
• Tuition assistance, college scholarships, and educational leave of absence, depending on eligibility and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager