Pharmacy Manager

CVS Health•Philadelphia, PA

10d

About The Position

The Pharmacy Manager leads and directs the pharmacy staff, including staff Pharmacists and Pharmacy Technicians, and oversees the operation of all aspects of the pharmacy. The role is accountable for patient safety, professional practice, regulatory requirements, quality assurance, customer service, personnel and inventory management, financial profitability, loss prevention, and workflow management. A key component is keeping customers and patients healthy through adoption and management of patient care programs. The Pharmacy Manager models empathy and compassion, develops pharmacy support staff, identifies opportunities and solutions to improve growth and performance, and leads the team in achieving goals. The role adapts to change in a dynamic community healthcare setting, collaborates to deliver better outcomes, builds team alignment and pride, and applies knowledge to support healthy outcomes and distinguish CVS from competitors.

Requirements

Active Pharmacy License in the state in which employed.
Must not be on the DEA Excluded Parties List.
Immunization Certification through an accredited organization, such as APhA.
Must be listed on the pharmacy state license as the pharmacist in charge.
Submit required information and documents to the state PMP administrator to register for PMP access in states with an active PMP for pharmacist use.

Nice To Haves

Bachelor of Science in Pharmacy or Pharm.D. degree.

Responsibilities

Lead and direct Pharmacy Staff, including staff Pharmacists and Pharmacy Technicians.
Oversee pharmacy operations, including patient safety, professional practice, regulatory compliance, quality assurance, customer service, personnel management, inventory management, financial profitability, loss prevention, and workflow management.
Adopt and manage patient care programs to support the health of customers and patients.
Model empathy and compassion toward patients, customers, caregivers, and colleagues.
Motivate, inspire, and develop Pharmacy Support Staff by assigning work to build on strengths, address development opportunities, and close knowledge gaps.
Identify business opportunities and solutions to drive growth and improve pharmacy performance.
Implement solutions and lead the team toward specified goals.
Adapt plans to change in a dynamic community healthcare setting.
Collaborate with others and seek ways to improve outcomes.
Align others around the pharmacy’s purpose and build support and commitment.
Promote a team culture of caring, energy, enthusiasm, and pride.
Apply acquired knowledge to drive healthy outcomes and differentiate CVS from competitors.