Pharmacy Manager

Weis Markets • Bethlehem, PA

3d • Onsite

About The Position

The Pharmacy Manager leads the pharmacy department, ensures safe and accurate prescription services, supports business growth, and provides excellent customer service and healthcare counseling. The manager works collaboratively with store operations, the pharmacy District Manager, pharmacists, pharmacy associates, and support staff to meet department goals and deliver clinical programs. The role also oversees pharmacy personnel, department operations, inventory, security, training, and customer concerns.

This position supervises pharmacists and other pharmacy associates in accordance with Weis Markets policies and applicable laws. Supervisory duties include interviewing, hiring, training, directing, rewarding and disciplining associates; appraising performance; and resolving complaints.

Candidates must have a bachelor’s degree, Pharm.D., or equivalent in Pharmacy; two years of retail pharmacy experience; and immunization certification through an accredited organization.

Requirements

• Bachelor’s degree (BS), Doctoral degree (Pharm.D.), or equivalent in Pharmacy.
• Two years of retail pharmacy experience.
• Immunization certification through an accredited organization, such as APhA.

Responsibilities

• Maintain a collaborative business relationship with the store operations team, promote associate engagement, and communicate department and company strategy to pharmacy associates.
• Ensure prescriptions are accurate and appropriate by completing Drug Utilization Review and Final Quality Assurance in accordance with applicable state and federal Board of Pharmacy regulations.
• Manage the department to build a profitable business and grow prescription volume through recommended clinical programs, including immunizations and, when available, Medication Therapy Management (MTM).
• Work with the pharmacy District Manager and pharmacy staff to control inventory, track weekly sales, and order pharmaceutical stock as needed to meet customer demand and maximize profits.
• Align performance objectives with the seven key department metrics used to measure pharmacy department effectiveness and efficiency.
• Provide excellent customer service, assist customers with medical-related issues, and provide healthcare counseling.
• Supervise work performed by pharmacists, pharmacy associates, and support staff.
• Direct training, coaching, and discipline, and manage pharmacy associates.
• Maintain appropriate security of the pharmacy department.
• Handle and resolve customer issues, complaints, and questions to build trust and loyalty.
• Interact with physicians and use reference materials to obtain information about customers and prescriptions and resolve issues.
• Help maintain a clean and orderly pharmacy department.
• Review ongoing training and development of department personnel to improve performance, support continuous development, reduce turnover, and control labor costs.
• Prioritize pharmacy department tasks and ensure timely completion, including cycle counts, inventory management, and customer will-calls.
• Interview, hire, train, direct, reward, and discipline associates; appraise associate performance; and resolve complaints.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager