Pharmacy Manager, Store 08779

CVS Health•Carson City, NV

10d

About The Position

The Pharmacy Manager leads and develops a retail pharmacy team to provide exceptional patient care, promote best practices, and manage change and performance opportunities. The manager serves as a role model, oversees pharmacy operations and bench shifts, coaches team members, supports safe and accurate prescription fulfillment, and ensures compliance with applicable laws, regulations, and company policies. The role includes supporting patient health through dispensing, counseling, immunizations, and pharmacist-delivered clinical services where permitted. The manager oversees pharmacy inventory, onboarding and training, staff performance, scheduling, operational reporting, and action plans. They partner with the Store Manager to maintain a pipeline of colleagues trained to work in the pharmacy and foster a safe, inclusive, and engaging team environment. The position requires regular and predictable attendance, including nights and weekends, and flexibility to meet scheduling and business needs. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $65.00–$85.00 per hour. The role may be eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay. Full-time benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Active Pharmacist License in the state where the store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
1–2 years of experience as a Pharmacist.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Customer-service and team-orientation skills, including responding appropriately to patients’ reactions.
Verbal and written communication skills, active listening, and ability to convey and receive detailed spoken instructions accurately.
Mathematical reasoning to calculate quantities, days’ supply, and bottle counts for prescriptions.
Problem-resolution skills for challenging patient or colleague interactions.
Ability to perform the physical demands of the role, including standing or remaining upright for extended periods, lifting and moving items, reaching, repetitive finger movements, precision control, stooping, and close visual work.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Team leadership and management skills, including delegation, motivation, coaching, feedback, accountability, and fostering collaboration.
Ability to work regular and predictable hours, including nights and weekends.

Nice To Haves

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

Lead and develop the pharmacy team, model excellent patient care, and promote best practices.
Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Oversee pharmacy staff during bench shifts, coach team members, follow up on performance, and strengthen pharmacy performance measures.
Ensure safe and accurate prescription fulfillment by following and directing adherence to workflow procedures and safety guardrails.
Promote positive patient experiences through empathetic care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, with particular attention to cold chain products.
Onboard and train new Technicians and Pharmacists for the store and district, and monitor completion of required training and licensure.
Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate issues to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of cross-trained pharmacy colleagues and track their training and licensure progress.
Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and results validation; deliver annual reviews and address gaps.
Remain flexible to meet scheduling and business needs; write, delegate, and oversee preparation of the pharmacy schedule.
Review business reporting and develop action plans addressing workflow, service, patient care, and compliance gaps.
Establish a safe, empowering, inclusive team culture and encourage feedback and appropriate action.
Maintain clinical and technical skills, complete required training and CME, and seek opportunities to expand knowledge.
Support access to care and patient outcomes through pharmacist-delivered clinical services, including testing and prescribing where permitted.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies, including requirements for controlled substances, patient privacy, security, and workplace safety.
Demonstrate regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
Perform other tasks as directed by a Supervisor or Manager.
Lead by example; delegate tasks; empower, motivate, and coach team members; provide feedback and discipline when appropriate; and address challenges with problem-solving, adaptability, and accountability.