Pharmacy Manager

Family & Children's Services•Tulsa, OK

About The Position

The Pharmacy Manager is responsible for the daily operational, clinical, financial, and regulatory performance of an assigned pharmacy location. The position provides leadership and oversight to pharmacy staff, ensures safe and efficient pharmacy services, promotes patient-centered care, and maintains compliance with federal, state, accreditation, and organizational requirements. The Pharmacy Manager serves as a liaison between Pharmacy Services and other Family & Children’s Services programs, fostering collaboration and addressing operational and medication-related concerns. The role supports agency-wide initiatives to enhance patient care, medication access, and service delivery.

Requirements

Doctor of Pharmacy degree.
Minimum of three years of pharmacy experience.
Minimum of one year of leadership or supervisory experience.
Demonstrated experience working in a multidisciplinary healthcare environment.
Oklahoma Pharmacist License.
Knowledge of pharmacy operations, medication management, dispensing practices, inventory control, and medication safety standards.
Knowledge of applicable federal and state pharmacy laws, regulations, accreditation standards, and professional practice requirements.
Knowledge of clinical pharmacy practices and patient-centered medication services.
Knowledge of pharmacy budgeting, purchasing, inventory management, cost control, and financial performance.
Strong leadership and supervisory skills, including the ability to direct work, develop staff, and promote accountability.
Ability to manage daily pharmacy operations while maintaining quality, efficiency, safety, and regulatory compliance.
Ability to identify and resolve medication-related, operational, and workflow concerns effectively and promptly.
Ability to collaborate with prescribers, nurses, clinical teams, leadership, and other organizational programs.
Strong organizational, time-management, analytical, and problem-solving skills.
Effective verbal and written communication skills.
Ability to develop, implement, and maintain pharmacy policies, procedures, and quality-improvement initiatives.
Ability to maintain accurate documentation, records, and reporting in accordance with regulatory and organizational requirements.
Proficiency in pharmacy information systems, electronic health records, and standard business software.
Ability to maintain confidentiality and exercise sound professional judgment.
The position is safety-sensitive and subject to drug and alcohol testing, including random testing.

Nice To Haves

Experience in behavioral health, ambulatory care, community pharmacy, specialty pharmacy, or integrated healthcare settings.
Experience managing pharmacy operations, employees, and regulatory compliance activities.

Responsibilities

Direct day-to-day pharmacy operations in coordination with the Pharmacy Technician Supervisor.
Recruit, hire, train, coach, and evaluate pharmacists; assist with these activities for pharmacy technicians as needed.
Develop staff schedules, foster accountability and teamwork, conduct performance evaluations, and support professional development.
Ensure pharmacy staff maintain required licensure, certifications, competencies, and training.
Ensure accurate and timely prescription processing and dispensing, monitor workflow and prescription volume, and staff the pharmacy floor as needed.
Oversee inventory management, purchasing, medication storage, and inventory control; participate in bi-annual financial inventory.
Reduce medication errors, implement quality improvement initiatives, and maintain continuity of operations during disruptions.
Monitor pharmacy technology systems and coordinate resolution of operational issues.
Support operational improvements that increase efficiency, patient access, and service quality.
Support Medication Therapy Management, medication adherence programs, and disease state management initiatives.
Collaborate with providers and healthcare teams to optimize medication outcomes; participate in patient counseling and clinical interventions.
Support medication safety, patient education, population health, and pharmacy-based clinical service initiatives.
Resolve operational, medication access, prescription, and customer service concerns affecting patients, providers, and agency programs.
Maintain working relationships and communicate with clinical, operational, and administrative departments and agency programs.
Investigate and troubleshoot prescription delays, inventory shortages, insurance barriers, prior authorization concerns, and workflow challenges, and implement corrective actions.
Coordinate with the Patient Assistance Program team and relevant business, revenue cycle, medical, and financial eligibility departments to address medication access barriers.
Escalate complex operational, compliance, clinical, or customer service issues to the Director of Pharmacy Region and Pharmacy Leadership as appropriate.
Participate in interdisciplinary meetings, committees, and organizational initiatives; advocate for clients by identifying and addressing medication access barriers.
Assist in monitoring pharmacy financial performance, identify revenue growth and cost-containment opportunities, and review key performance indicators.
Monitor inventory utilization, reduce waste and inventory variance, and support reimbursement optimization and financial sustainability.
Maintain compliance with State Board of Pharmacy regulations, DEA and CMS requirements, HIPAA, USP standards, ODMHSAS requirements, and organizational policies.
Participate in audits, inspections, surveys, and corrective action planning; ensure staff training and competency validation are completed.
Develop and implement performance improvement plans, monitor medication safety and diversion prevention, and keep pharmacy operations inspection-ready.