Pharmacy Manager

CVS Health•Pittsburgh, PA

12d

About The Position

The Pharmacy Manager leads and directs pharmacy staff, including staff pharmacists and pharmacy technicians, and is accountable for the management, oversight, and operation of all aspects of the pharmacy. The role delivers CVS Health’s purpose and values while providing patient care and helping customers stay healthy through the adoption and management of patient care programs. The manager oversees patient safety, professional practice, regulatory compliance, quality assurance, customer service, personnel, inventory, financial performance, loss prevention, and workflow. They develop and motivate pharmacy support staff, identify and implement solutions that improve growth and performance, adapt to changes in a community healthcare setting, collaborate to improve outcomes, and foster a caring, energetic, and supportive team culture.

Requirements

Active pharmacy license in the state of employment.
Must not be on the DEA Excluded Parties List.
Immunization certification through an accredited organization, such as APhA.
Must be listed on the state pharmacy license as the pharmacist in charge.
Submit required information and documents to the state PMP administrator to register for PMP access, in states with an active PMP for pharmacist use.

Nice To Haves

Bachelor of Science in Pharmacy or Pharm.D. degree.

Responsibilities

Lead and direct staff pharmacists and pharmacy technicians.
Manage, oversee, and operate all aspects of the pharmacy.
Oversee patient safety, pharmacy professional practice, regulatory requirements, quality assurance, and customer service.
Manage personnel, inventory, financial profitability, loss prevention, and workflow.
Adopt and manage patient care programs to help keep customers and patients healthy.
Demonstrate empathy and compassion toward patients, customers, caregivers, and colleagues.
Motivate, inspire, and develop pharmacy support staff by assigning work to use strengths and address development opportunities and knowledge gaps.
Identify business opportunities and solutions to drive pharmacy growth and improve performance.
Implement solutions and lead the team in achieving specified goals.
Adapt plans to changes in a dynamic community healthcare setting.
Collaborate with others and seek ways to deliver better outcomes.
Align others around the pharmacy’s purpose and build support and commitment.
Facilitate a team culture characterized by caring, energy, enthusiasm, and pride.
Apply acquired knowledge to drive healthy outcomes and differentiate CVS from competitors.