Pharmacy Manager

Kroger•Redmond, OR

20d

About The Position

Accountable for all aspects of pharmacy practice within the limits of state and federal laws and corporate policies. The Pharmacy Manager manages and maximizes the financial performance of the pharmacy department by monitoring the budget, minimizing unauthorized overtime, training and developing pharmacy staff, providing excellent customer service, managing prescription pricing and generic utilization, controlling inventory, and providing, implementing, and participating in corporate-approved clinical services. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Manager performs the duties of a staff pharmacist while directing pharmacy operations and workflow, developing sales initiatives, managing inventory and labor, ensuring legal and company compliance, and supervising and coaching direct reports. The role may require independent travel to support business needs and interaction with minors, individuals with special needs, and older adults. Essential job functions must be performed with or without reasonable accommodation.

Requirements

Bachelor’s degree in Pharmacy and/or Doctor of Pharmacy degree (Pharm.D.) from an accredited U.S. School of Pharmacy.
At least 2 years of related retail experience or an equivalent combination of education and experience.
At least 21 years of age.
Pharmacist license in good standing.
Proven leadership skills.
Ability to read and interpret prescriptions and documents.
Ability to write routine reports and correspondence.
Commitment to providing excellent customer service.
Ability to preserve confidentiality of information.
Ability and willingness to continue education as necessary.
Participation in clinical programs following company-sponsored training.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Relevant Pharmacy Board Certification(s).
Equivalent combination of education and experience in business management.

Responsibilities

Perform all functions of a staff pharmacist and act as a role model for the pharmacy team.
Handle customer complaints appropriately and direct workflow to reduce customer wait times.
Develop, implement, supervise, and promote the sales plan and other sales initiatives developed by the division pharmacy department.
Perform the duties required and expected of a registered pharmacist in the state of employment and follow all legal and company requirements.
Direct the pharmacy team to meet warehouse utilization goals, avoid unnecessary overstock, reduce fill-on-arrival prescriptions, and follow proper ordering and inventory record-keeping procedures.
Comply with corporate-mandated controlled-substance operating procedures.
Monitor third-party or insurance profitability and handle related problems, rejections, and audits in a timely manner.
Schedule pharmacy staff to help control or avoid unnecessary labor costs.
Maintain pharmacy records required by state and federal laws and company policies.
Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
Conduct effective detailing visits to local physicians and other community targets.
Promote, implement, and participate in public health initiatives and disease-state management services.
Travel independently as needed to support business needs.
Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and nonconfrontationally.
Handle customer and business information honestly and with integrity, follow directions, and seek assistance when needed to resolve issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.