Pharmacy Manager

CVS Health•Mexia, TX

20d•$65 - $85

About The Position

The Pharmacy Manager leads and develops a retail pharmacy team to provide exceptional patient care, promote best practices, and manage change and performance opportunities. The role models CVS Health’s purpose and standards while overseeing daily pharmacy operations, patient counseling, immunizations, prescription fulfillment, inventory, training, compliance, and team performance. The Pharmacy Manager works at the bench, coaches pharmacy colleagues, supports positive patient experiences, and helps ensure safe and accurate dispensing. The position partners with the Store Manager and district colleagues, manages pharmacy staffing and schedules, develops talent, and uses operational reporting to address performance gaps. The manager also supports pharmacist-delivered clinical services where permitted and maintains current clinical and technical skills while complying with applicable laws, professional standards, and company policies. This is a full-time position with anticipated hours of 40 per week. The stated typical pay range is $65.00–$85.00 per hour. The position is eligible for a CVS Health bonus, commission, or short-term incentive program, in addition to benefits that include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. The application window is anticipated to close on 01/21/2027.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
1–2 years of experience as a pharmacist.
Ability to complete required training within the designated timeframe.
Ability to concentrate over time and pivot between tasks to meet patient and business needs.
Ability to verify prescription information and label accuracy.
Friendly, helpful customer-service approach and ability to understand and respond appropriately to patients’ reactions.
Verbal and written communication skills for interacting with patients and colleagues.
Active listening skills, including giving others full attention, understanding their points, asking appropriate questions, and not interrupting at inappropriate times.
Ability to use mathematics to determine quantities, days’ supply, and bottle counts when filling prescriptions.
Ability to identify challenging interactions and select an appropriate course of action.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements; and adjust machines precisely.
Close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small parts.
Ability to lift or exert up to 20 pounds occasionally and up to 10 pounds frequently; consistently move objects requiring negligible force.
Ability to communicate spoken ideas and convey detailed instructions accurately, and to receive detailed information orally.
Leadership skills to set a positive tone, delegate, empower and motivate team members, foster collaboration, solve problems, adapt, and take accountability.
Ability to work nights and weekends as part of regular and predictable attendance.

Nice To Haves

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Lead and develop the pharmacy team, model best practices, and address performance opportunities through coaching and follow-up.
Manage and improve patient health through safe and appropriate dispensing, counseling, and immunization practices.
Oversee the pharmacy team during bench shifts and strengthen pharmacy performance measures through coaching and follow-up.
Direct the team in following pharmacy workflow procedures and safety guardrails to support safe and accurate prescription fulfillment.
Promote positive patient experiences through compassionate care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, with particular attention to cold-chain products.
Onboard and train newly hired Technicians and Pharmacists for the store and district, and monitor completion of required training and licensure.
Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate issues to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and monitor their progress toward required training and licensure.
Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance, provide annual reviews, and address performance gaps.
Remain flexible to meet scheduling and business needs; write or delegate and oversee the pharmacy schedule.
Review business reporting and develop action plans to address gaps in workflow, service, patient care, and compliance.
Build a safe, inclusive, empowering team culture and invite feedback, taking relevant action.
Maintain relevant clinical and technical skills through required training, continuing medical education, and other learning opportunities.
Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing where permitted.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies, including requirements for controlled substances, patient privacy, security, and workplace safety.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
Lead by example; delegate, motivate, coach, provide feedback to, discipline, or terminate pharmacy team members as appropriate; solve problems and adapt to changing circumstances.
Perform additional tasks as directed by a supervisor or manager.