Pharmacy Manager

SpartanNash•Grand Rapids, MI

10d•Onsite

About The Position

The Pharmacy Manager is responsible for managing and operating the pharmacy department at the store level. The role oversees prescriptions, inventory control, customer service, regulatory compliance, company policies, and pharmacy staff. The manager leads pharmacy associates, manages department staffing and performance, and works to meet company pharmacy-operation metrics and department goals. The position is based at 6425 28th St SE, Grand Rapids, Michigan 49546.

Requirements

Bachelor's degree in Pharmacy or a related field is required.
At least two years of experience as a pharmacist.
Pharmacy license in good standing in the state of operation.
Strong knowledge of HIPAA Privacy and Security Rules and pharmacy laws, rules, and guidelines.
Excellent written and verbal communication skills.
Strong management, organization, attention-to-detail, and problem-solving skills.
Ability to lead a team and work well with associates at all levels.
Complete required continuing education hours and maintain a pharmacy license in good standing.
Working knowledge of perpetual inventory procedures and management.
Proficiency in Word and Excel.

Nice To Haves

Doctorate degree in Pharmacy preferred.
Immunization certification preferred.
Bilingual skills are helpful based on the demographic region.

Responsibilities

Manage store-level pharmacy operations, including prescriptions, inventory control, and customer service.
Maintain compliance with applicable federal and state regulations and company policies.
Process or oversee new and refill requests from customers and clinics, and fill prescriptions efficiently, accurately, and professionally.
Maintain pharmacy records, including customer profiles, insurance forms, pharmacy record and point-of-sale systems, inventories, control records, and registries for items such as poisons, narcotics, and controlled substances.
Manage, maintain, and implement pharmacy programs, including security measures, immunizations, and other clinical programs.
Provide clinical care services when assigned.
Prepare responses to third-party pharmacy audits as needed.
Meet or exceed company pharmacy-operation metrics, including gross and net profits, budgeted sales and payroll, and prescription counts.
Lead pharmacy associates and foster a positive, high-performing, customer-focused store culture.
Implement company service programs and model high standards of service to support customer satisfaction.
Manage the department, including associate staffing, training, performance management, career development, and setting and monitoring department goals.
Develop and monitor the department budget.
Maintain knowledge of legal regulations, industry trends, and pharmacy best practices; recommend improvements to programs and processes and support legal compliance.
Complete other responsibilities as assigned.