Pharmacy Manager

Weis Markets•Harrisburg, PA

19d

About The Position

The Pharmacy Manager oversees pharmacy operations, ensuring prescriptions are accurate and appropriate and that the department complies with applicable state and federal Board of Pharmacy regulations. The manager works collaboratively with store operations, communicates company and department strategy, supports associate engagement, and manages the pharmacy as a profitable business while seeking prescription growth through clinical programs, including immunizations and Medication Therapy Management when available. The role supervises pharmacists, pharmacy associates, and support staff, and manages their hiring, training, coaching, performance, discipline, and development. It also includes customer service and healthcare counseling, resolving customer concerns, communicating with physicians, maintaining pharmacy security and organization, and overseeing department priorities such as inventory management, cycle counts, and customer will-calls.

Requirements

Bachelor’s degree (BS), Doctoral degree (PHARM.D.), or equivalent in Pharmacy.
Two years of retail pharmacy experience.
Immunization Certification through an accredited organization, such as APhA.
Ability to perform each essential duty satisfactorily.

Responsibilities

Maintain a collaborative relationship with store operations, support associate engagement, and communicate department and company strategy to pharmacy associates.
Ensure the accuracy and appropriateness of prescriptions through Drug Utilization Review and Final Quality Assurance in accordance with applicable regulations.
Manage the department's profitability and prescription growth through recommended clinical programs, including immunizations and MTM when available.
Work with the Pharmacy District Manager and pharmacy staff to control inventory, track weekly sales, and order pharmaceutical stock as needed.
Align performance objectives with the department's seven measurable key metrics.
Provide customer service, assist with medical-related issues, and offer healthcare counseling.
Supervise pharmacists, pharmacy associates, and support staff; direct their training, coaching, discipline, and management.
Maintain appropriate pharmacy department security.
Resolve customer issues, complaints, and questions to build trust and loyalty.
Interact with physicians and use reference materials to obtain information and resolve prescription or customer issues.
Keep the pharmacy department clean and organized.
Review ongoing training and development to improve performance, support continuous development, reduce turnover, and control labor costs.
Prioritize pharmacy tasks and ensure timely completion, including cycle counts, inventory management, and customer will-calls.
Interview, hire, train, direct, reward, and discipline associates; appraise performance and resolve complaints in accordance with company policies and applicable laws.