Pharmacy Manager

The Kroger Co.•Blacksburg, VA

29d

About The Position

The Pharmacy Manager is accountable for all aspects of pharmacy practice within the limits of state and federal laws and corporate policies. The manager oversees the pharmacy department’s financial performance by monitoring its budget, controlling labor costs and inventory, managing prescription pricing and generic utilization, training and developing staff, delivering excellent customer service, and implementing corporate-approved clinical services. The role also demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The manager performs the duties of a staff pharmacist while serving as a role model and directing the pharmacy team. They lead sales initiatives, manage prescription workflow and customer concerns, maintain legally required records, oversee controlled-substance procedures and third-party matters, and work toward department labor, volume, inventory, and sales goals. The role includes community outreach, public health initiatives, disease-state management, and supervision and coaching of direct reports. Independent travel may be required to support business needs.

Requirements

Bachelor’s Degree in Pharmacy and/or Doctor of Pharmacy (Pharm.D.) from an accredited U.S. School of Pharmacy.
At least 2 years of related retail experience or an equivalent combination of education and experience.
At least 21 years of age.
Participate in clinical programs following company-sponsored training.
Ability and willingness to continue education as necessary.
Ability to preserve confidentiality of information.
Commitment to providing excellent customer service.
Ability to write routine reports and correspondence.
Ability to read and interpret prescriptions and documents.
Proven leadership skills.
Pharmacist license in good standing.

Nice To Haves

Relevant Pharmacy Board Certification(s).
Equivalent combination of education and experience in business management.

Responsibilities

Perform all functions of a staff pharmacist and act as a role model for the pharmacy team.
Handle customer complaints appropriately and direct workflow to reduce customer wait times.
Develop, implement, supervise, and promote the sales plan and other sales initiatives developed by the division pharmacy department.
Perform the duties required and expected of a registered pharmacist in the state of employment and follow applicable legal and company requirements.
Direct the pharmacy team in meeting warehouse utilization goals, avoiding unnecessary overstock, reducing fill-on-arrival prescriptions, and following ordering and inventory record-keeping procedures.
Comply with corporate-mandated controlled-substance operating procedures.
Monitor third-party or insurance profitability and handle related problems, rejections, and audits in a timely manner.
Schedule pharmacy staff to help control or avoid unnecessary labor costs.
Maintain pharmacy records required by state and federal laws and company policies.
Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
Conduct effective detailing visits to local physicians and other community targets.
Promote, implement, and participate in public health initiatives and disease-state management services.
Travel independently as needed to support business needs.
Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
Perform the essential job functions with or without reasonable accommodation.