Pharmacy Manager

Kroger•Vancouver, WA

23d

About The Position

Accountable for all aspects of pharmacy practice within the limits of state and federal laws and corporate policies. The Pharmacy Manager manages and maximizes the financial performance of the pharmacy department by monitoring the budget, minimizing unauthorized overtime, training and developing pharmacy staff, providing excellent customer service, managing prescription pricing and generic utilization, controlling inventory, and providing, implementing, and participating in corporate-approved clinical services. The role also demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The manager performs staff pharmacist functions while leading the pharmacy team, supervising and coaching direct reports, and ensuring that the pharmacy meets labor, volume, inventory, and sales goals. The position involves customer service, workflow management, compliance with legal and company requirements, inventory and controlled-substance procedures, third-party profitability and audits, community outreach, and participation in public health and disease management initiatives. Independent travel may be required to support business needs.

Requirements

Bachelor’s degree in Pharmacy and/or Doctor of Pharmacy (Pharm.D.) degree from an accredited U.S. School of Pharmacy.
At least 2 years of related retail experience or an equivalent combination of education and experience.
At least 21 years of age.
Pharmacy license in good standing.
Proven leadership skills.
Ability to read and interpret prescriptions and documents.
Ability to write routine reports and correspondence.
Commitment to providing excellent customer service.
Ability to preserve confidentiality of information.
Ability and willingness to continue education as necessary.
Participation in clinical programs following company-sponsored training.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Nice To Haves

Relevant Pharmacy Board Certification(s).
Equivalent combination of education and experience in business management.

Responsibilities

Perform staff pharmacist functions and serve as a role model for the pharmacy team.
Handle customer complaints appropriately and direct workflow to reduce customer wait times.
Develop, implement, supervise, and promote the sales plan and other sales initiatives developed by the division pharmacy department.
Perform the duties required and expected of a registered pharmacist in the state of employment and follow all legal and company requirements.
Direct the pharmacy team to meet warehouse utilization goals, avoid unnecessary overstock, reduce fill-on-arrival prescriptions, and follow proper ordering and inventory record-keeping procedures.
Comply with corporate-mandated controlled-substance operating procedures.
Monitor third-party or insurance profitability and handle third-party problems, rejections, and audits in a timely manner.
Schedule pharmacy staff to help control or avoid unnecessary labor costs.
Maintain pharmacy records required by state and federal laws and company policies.
Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
Conduct effective detailing visits to local physicians and other community targets.
Promote, implement, and participate in public health initiatives and disease-state management services.
Travel independently as needed to support business needs.
Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
Support and assist through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.