About The Position

The PFC Human Resources Manager provides prompt, efficient, and friendly customer service and coordinates administrative and human resources duties for the Pharmacy Fulfillment Center. The role updates payroll and employee information systems; advises department leads and employees on performance reviews, personnel matters, scheduling, benefits, and wages; and works with management to support employee satisfaction and retention. The manager also serves as the Insurance Coordinator and 401(k) Coordinator and handles confidential employee and medical information in accordance with HIPAA. This position works in a fast-paced office and warehouse environment and reports to the Director and Assistant Director. It has no direct reports. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

  • High school diploma or GED.
  • Two to three years of additional schooling in HR and Hy-Vee experience.
  • Six months of similar or related work experience.
  • Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
  • Ability to perform arithmetic and calculations involving fractions, decimals, and percentages.
  • Ability to interview, counsel, or advise people; evaluate data; and compose correspondence.
  • Ability to perform light work, occasionally exerting up to 20 pounds of force to move objects.
  • Visual ability, with or without correction, including near and distance vision, depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Maintain confidentiality of customers’ private medical information according to HIPAA and protect confidential employee records and wage information.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Provide prompt, efficient, friendly service to customers and employees, including answering telephone calls.
  • Coordinate employee information in the WFM system.
  • Counsel department leads and employees on performance reviews, scheduling, benefits, wages, and related matters; serve as Insurance Coordinator and 401(k) Coordinator.
  • Develop recruiting and retention programs to support warehouse staffing and coordinate employee transfers between locations.
  • Facilitate hiring and participate in interviewing and placement for specified positions.
  • Track employee paid time off and licensures to help ensure compliance.
  • Conduct employee orientation, performance reviews, and exit interviews.
  • Attend staff meetings and shift supervisor meetings.
  • Adjust hours and departments, take time-clock readings, post employee hours, and make payroll adjustments, including bonuses and raises, for submission to payroll.
  • Provide department leads and management with standard reports; transmit sales, hours, adjustments, and accounts receivable to the corporate office weekly.
  • Distribute paychecks, W-2s, Trust Fund/401(k) reports, year-end employee income and benefits reports, and company communications.
  • Prepare wage and employment verifications, disability claims, leave-of-absence requests, and extensions.
  • Record and follow up on workers’ compensation claims and issues, and complete property-damage and personnel-injury accident reports.
  • Maintain adherence to department and company guidelines for personal hygiene and dress, and report to work as scheduled and on time.
  • Coordinate employee meetings, warehouse events, and the Service Award program.
  • Conduct warehouse tours for schools and civic organizations.
  • Assist in other warehouse areas and perform other job-related duties and special projects as required.
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