Pharmacy Fulfillment Human Resource Manager

Hy-Vee, Inc.•Des Moines, IA

About The Position

Provides prompt, efficient, and friendly customer service while coordinating human resources and administrative duties for the Pharmacy Fulfillment Center. The role updates payroll and employee information, advises department leads and employees on performance reviews, personnel issues, scheduling, benefits, and wages, and works with management to support employee satisfaction and retention. The position coordinates recruiting, hiring, orientation, payroll, performance reviews, benefits, employee counseling, employee records, and related warehouse and company communications. It also handles employee verifications and leave requests, tracks licensures and paid time off, and supports workers’ compensation and workplace incident reporting. The role reports to the Director and Assistant Director and has no direct reports.

Requirements

High school diploma or GED.
Two to three years of additional schooling in HR and Hy-Vee experience.
Six months of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to interview, counsel, or advise people; evaluate data; and compose correspondence.
Ability to perform light work, occasionally exerting up to 20 pounds of force to move objects.
Ability to perform the listed physical activities, including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Ability to meet visual requirements including near and distance vision, depth perception, color vision, and field of vision, with or without correction.
Maintain confidentiality of customers’ private medical information under HIPAA and protect confidential employee records and wage information.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly service to customers and employees, including answering telephone calls.
Coordinate employee information in the WFM system.
Counsel department leads and employees on performance reviews, scheduling, benefits, wages, and related matters; act as Insurance Coordinator and 401(k) Coordinator.
Develop recruiting and retention programs to staff the warehouse and coordinate employee transfers between locations.
Facilitate hiring and participate in interviewing and placement for specified positions.
Track employee paid time off and conduct employee orientation.
Attend staff meetings and shift supervisor meetings.
Adjust hours and departments and take time-clock readings.
Conduct performance reviews and exit interviews.
Make payroll adjustments, including bonuses and pay raises, and send them to payroll.
Provide department leads and management with standard reports.
Track employee licensures to ensure compliance.
Transmit sales, hours, adjustments, and accounts receivable to the corporate office weekly.
Disperse paychecks, W-2s, Trust Fund/401(k) reports, year-end employee income and benefits reports, and other company communications.
Post employee hours worked.
Prepare employee wage and employment verifications, disability claims, leave-of-absence requests, and extensions.
Record and follow up on workers’ compensation claims and issues and complete property-damage and personnel-injury accident reports.
Follow department and company guidelines for personal hygiene and dress, comply with company and warehouse policies, and report to work as scheduled and on time.
Coordinate employee meetings, warehouse events, and the Service Award program.
Conduct warehouse tours for schools and civic organizations.
Assist in other warehouse areas and perform other job-related duties and special projects as required.