Pharmacy Automation Onsite Administrator - Seattle, WA

Omnicell•Fort Worth, WA

7d•Onsite

About The Position

The Automated Onsite Administrator (AOA) supports Omnicell solutions to help ensure desired customer outcomes. The role builds and maintains the relationship between the client and Omnicell by confirming the optimization and efficient use of Omnicell systems. The position is based onsite in a hospital pharmacy setting at the assigned Seattle site and involves weekday working hours, with different shifts possible if requested by the customer for a project. The role may involve exposure to hazardous medications.

Requirements

Active national pharmacy technician certification: PTCB, CPhT, or EXCPT.
Active State Board of Pharmacy Technician License or Registration for the resident state of Washington.
Two years of experience in a hospital or healthcare setting, or in hospital medication inventory or materials management.
Proficiency with Microsoft Excel, including gathering data from different sources and merging it into a single output.
Strong management, presentation, planning, and organizational skills.
Excellent written and verbal interpersonal communication skills.
Ability to build trust and rapport with customer departments.
Ability to work independently as a self-starter.
Ability to handle multiple projects at once.
Ability to present to people at different organizational levels, from newly hired technicians to department chiefs.
Must pass a required drug screen.

Nice To Haves

Associate’s degree.
In-depth knowledge of Omnicell products.
Knowledge of acute-care distribution of medications and/or supplies.

Responsibilities

Proactively manage and administer the Omnicell system for a customer.
Generate reports following best practices, and analyze or distribute report information to appropriate resources.
Provide customer optimization services and analysis.
Identify opportunities for inventory improvement.
Retrieve and analyze data from Omnicell and customer systems to create custom views.
Conduct and manage in-service training for Omnicell products, including assessing training needs, creating presentations, and evaluating retraining needs for end users.
Continuously evaluate and monitor customer satisfaction with the systems.
Perform onsite triage and troubleshooting of Omnicell products, including minor repairs when needed.
Coordinate required system enhancements, upgrades, and beta activities.
Identify problems and coordinate tasks needed to resolve them, including coordination across departments when necessary.
Attend required Omnicell or customer training and meetings.
Maintain positive working relationships with the customer.