Pharmacy Automation Onsite Administrator - Seattle, WA

Omnicell•Seattle, WA
•$34 - $40•Onsite

About The Position

The Automated Onsite Administrator (AOA) supports Omnicell solutions to help achieve desired customer outcomes. The role builds and maintains the relationship between the client and Omnicell by confirming the optimization and efficient use of Omnicell systems. The position is based in a hospital pharmacy setting at the assigned Seattle site, with daily commuting required. The stated schedule is Monday to Friday, 8 to 5; the customer may request different shifts if a project requires them. The AOA manages and administers Omnicell systems, reports, optimization services, and inventory improvement efforts. The role also retrieves and analyzes data from Omnicell and customer systems, trains customer end users, monitors customer satisfaction, troubleshoots products onsite, coordinates system enhancements and upgrades, and works with relevant departments to resolve problems. The role may involve exposure to hazardous medications. A drug screen is required.

Requirements

  • Active national pharmacy technician certification: PTCB, CPhT, or ExCPT.
  • Active Washington State Board of Pharmacy technician license or registration.
  • Two years of experience in a hospital or healthcare environment, or in hospital medication inventory or materials management.
  • Proficiency with Microsoft Excel, including gathering data from different sources and merging it into a single output.
  • Strong management, presentation, planning, and organizational skills.
  • Excellent written and verbal interpersonal communication skills.
  • Ability to build trust and rapport with customer departments.
  • Ability to work independently as a self-starter.
  • Ability to handle multiple projects at once.
  • Ability to present to people at various organizational levels, from newly hired technicians to department chiefs.
  • Ability to commute daily to the assigned site at 1660 S Columbian Way, Seattle, WA 98108.
  • Drug screen required.

Nice To Haves

  • Associate’s degree.
  • In-depth knowledge of Omnicell products.
  • Knowledge of acute-care distribution of medications and/or supplies.

Responsibilities

  • Proactively manage and administer the Omnicell system for a customer.
  • Generate reports following best practices, and analyze or disseminate report information to appropriate resources.
  • Provide optimization services and analysis for customers.
  • Identify opportunities for inventory improvement.
  • Retrieve and analyze data from Omnicell and customer systems to create custom views.
  • Conduct and manage in-service training for Omnicell products, including assessing training needs, creating presentations, and evaluating retraining needs for customer end users.
  • Continually evaluate and monitor customer satisfaction with the systems.
  • Perform onsite triage and troubleshooting of Omnicell products, including minor repairs when needed.
  • Coordinate required system enhancements, upgrades, and beta activities.
  • Identify problems and coordinate tasks needed to solve them, including interdepartmental coordination when necessary.
  • Attend required Omnicell or customer training and meetings.
  • Maintain a positive working relationship with the customer.

Benefits

  • Medical, dental, and vision plans covering eligible US employees and dependents.
  • Voluntary wellness and employee assistance programs.
  • Life insurance.
  • Disability plans.
  • Retirement plans with matching.
  • Paid time off.
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