Pharmacy Automation Onsite Administrator - Seattle, WA

Omnicell•Seattle, WA

11h•$40•Onsite

About The Position

The Automated Onsite Administrator (AOA) supports Omnicell solutions to help achieve desired customer outcomes. The role builds and maintains the relationship between Omnicell and the client by confirming that Omnicell systems are optimized and used efficiently. The position is based in a hospital pharmacy setting and requires daily commuting to the assigned site at 1660 S Columbian Way, Seattle, WA 98108. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m.; the customer may request different shifts if required for a project. The role may involve exposure to hazardous medications and requires a drug screen. Omnicell describes its mission as transforming pharmacy care through outcomes-focused innovation, including robotics, smart devices, intelligent software, and expert services. The company states that it is committed to environmental, social, and governance initiatives, inclusion, employee learning and well-being, and reducing its environmental footprint.

Requirements

Proficiency with Microsoft Excel, including gathering data from different sources and merging it into a single output.
Strong management, presentation, planning, and organizational skills.
Excellent written and verbal interpersonal communication skills.
Ability to build trust and rapport with customer departments.
Ability to work independently as a self-starter.
Ability to handle multiple projects at one time.
Ability to present to people at different organizational levels, from newly hired technicians to department chiefs.
Active National Pharmacy Technician Certificate (PTCB/CPhT/EXCPT).
Active State Board of Pharmacy Technician License or Registration for the candidate’s resident state of Washington.
Two years of experience in a hospital or healthcare environment, or in hospital medication inventory/materials management.
Ability to complete a required drug screen.

Nice To Haves

Associate’s degree.
In-depth knowledge of Omnicell products.
Knowledge of acute-care distribution of medications and/or supplies.

Responsibilities

Proactively manage and administer the Omnicell system for a customer.
Generate reports using best practices, and analyze or share report information with appropriate resources.
Provide customer optimization services and analysis.
Identify opportunities to improve inventory.
Retrieve and analyze data from Omnicell and customer systems to create custom views.
Manage Omnicell product in-service training, including assessing training needs, creating presentations, and evaluating customer end users’ retraining needs.
Continually evaluate and monitor customer satisfaction with the systems.
Perform onsite triage and troubleshooting of Omnicell products, including minor repairs when needed.
Coordinate required system enhancements, upgrades, and beta activities.
Identify problems and coordinate tasks needed to resolve them, which may include coordination across departments.
Attend required Omnicell or customer training and meetings.
Maintain a positive working relationship with the customer.