Pharmacy Automation Onsite Administrator - Boston, MA

Omnicell•Fort Worth, MA

15h•Onsite

About The Position

The Automated Onsite Administrator (AOA) supports Omnicell solutions to help ensure desired customer outcomes. The role builds and maintains the relationship between the client and Omnicell by consistently confirming the optimization and efficient use of Omnicell systems. The position is based in a hospital pharmacy setting at the assigned customer site, Boston Medical Center, in Boston, Massachusetts. The regular schedule is Monday through Friday on a day or mid shift, although the customer may request different shifts when required for a project.

Requirements

Active National Pharmacy Technician Certificate (PTCB, CPhT, or ExCPT).
Active State Board of Pharmacy Technician License or registration for the resident state of Massachusetts.
Two years of experience in a hospital or healthcare environment, or in hospital medication inventory or materials management.
Proficiency with Microsoft Excel, including gathering data from different sources and merging it into a single output.
Strong management, presentation, planning, and organizational skills.
Excellent written and verbal interpersonal communication skills.
Ability to build trust and rapport with customer departments.
Ability to work independently as a self-starter.
Ability to handle multiple projects at the same time.
Ability to present to people at various organizational levels, from newly hired technicians to department chiefs.
Ability to commute daily to the assigned Boston site.
Successful completion of a required drug screen.

Nice To Haves

Associate's degree.
In-depth knowledge of Omnicell products.
Knowledge of acute-care distribution of medications and/or supplies.

Responsibilities

Proactively manage and administer the Omnicell system for a customer.
Manage report generation in accordance with best practices, and analyze or share report information with appropriate resources.
Provide customer optimization services and analysis.
Identify opportunities to improve inventory.
Retrieve and analyze data from Omnicell and customer systems to create custom views.
Conduct and manage in-service training for Omnicell products, including assessing training needs, creating presentations, and evaluating the need for retraining customer end users.
Continuously evaluate and monitor customer satisfaction with the systems.
Perform onsite triage and troubleshooting of Omnicell products, including minor repairs when needed.
Coordinate required system enhancements, upgrades, and beta activities.
Identify problems and coordinate the tasks needed to resolve them, including interdepartmental coordination when necessary.
Attend required Omnicell or customer training sessions and meetings.
Maintain a positive working relationship with the customer.