Test Administrator (Boston, MA)

Pearson•Boston, MA

8h•Onsite

About The Position

Pearson VUE is hiring a part-time Test Administrator based at its Bay Back Boston, Massachusetts test center. The role provides secure exam delivery and customer service in a comfortable, friendly environment. The position pays $18.00 per hour, with eligibility for accrued paid sick time. The schedule is 12 to 18 hours per week, with an expectation to work more hours if needed. The role requires availability for a variety of shifts Monday through Saturday between 7:15 AM and 8:15 PM, including approximately two to three Saturdays per month. The position primarily requires morning availability, typically from 7:15 AM to 1:00 PM or 2:00 PM. Schedules are provided at least two weeks in advance.

Requirements

High school diploma or equivalent.
Flexibility in work hours and days.
Beginner to intermediate experience with Microsoft Word, Excel, and Outlook.
Ability to sit for long periods and escort candidates to and from the testing room.
Ability to bend, stoop, and lift up to 20 pounds, with reasonable accommodation.
Comfort working in a quiet testing environment, hearing soft voices, and seeing details from a distance.

Nice To Haves

At least one year of customer service experience.
Experience proctoring or invigilating exams.

Responsibilities

Comply with testing procedures and company policies, using careful judgment.
Check in testing candidates, verify their identification, and explain the exam process.
Proctor or invigilate candidates during testing.
Work with internal departments to troubleshoot and resolve technical issues.
Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
Perform other duties as assigned.