Test Administrator (Worcester, MA)

Pearson•Worcester, MA

11h•Onsite

About The Position

Pearson VUE is hiring a part-time Test Administrator at its Worcester, Massachusetts test center. The role provides secure exam delivery and customer service in a comfortable, friendly environment. The position is strictly part-time, 4 to 10 hours per week, with an expectation to work more hours if needed. Schedules are available at least two weeks in advance.

Requirements

High school diploma or equivalent.
Flexibility to work various hours and days.
Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
Ability to sit for long periods and escort candidates to and from the testing room.
Ability to bend, stoop, and lift up to 20 pounds with reasonable accommodation.
Comfort working in a quiet testing environment, hearing soft voices, and seeing details from a distance.

Nice To Haves

At least one year of customer service experience is preferred.
Experience proctoring or invigilating exams is highly preferred.

Responsibilities

Comply with testing procedures and company policies, using careful judgment.
Check in testing candidates, verify identification, and explain the exam process.
Proctor or invigilate candidates during testing.
Troubleshoot technical issues with internal departments.
Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate's examination.
Perform other duties as assigned.