Test Administrator (Lexington, MA)

Pearson•Lexington, MA
•Onsite

About The Position

Pearson VUE is hiring a part-time Test Administrator in Lexington, Massachusetts. The role provides secure exam delivery and customer service in a comfortable, friendly environment. The position requires 12 to 18 hours per week, with an expectation to work additional hours if needed. Schedules are provided at least two weeks in advance. Candidates must be available for a variety of shifts Monday through Saturday, between 7:15 AM and 8:30 PM, including approximately two to three Saturdays per month. The role primarily requires morning availability, typically between 7:20 AM and 1:00 PM or 2:00 PM. Starting pay is $18.00 per hour, with eligibility for accrued paid sick time.

Requirements

  • High school diploma or equivalent.
  • Flexibility in work hours and days.
  • Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
  • Ability to sit for long periods and escort candidates to and from the testing room.
  • Ability to bend, stoop, and lift up to 20 pounds, with reasonable accommodation.
  • Comfort working in a quiet testing environment, hearing soft voices, and seeing details from a distance.

Nice To Haves

  • At least one year of customer service experience.
  • Experience proctoring or invigilating exams.

Responsibilities

  • Comply with testing procedures and company policies, using careful judgment.
  • Check in testing candidates, verify their identification, and explain the exam process.
  • Proctor or invigilate candidates during exams.
  • Troubleshoot technical issues with internal departments.
  • Perform light housekeeping, such as vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
  • Perform other duties as assigned.

Benefits

  • Eligible for accrued paid sick time.
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