Test Administrator (Worcester, MA)

Pearsonβ€’Worcester, MA
β€’Onsite

About The Position

Pearson VUE is hiring a part-time Test Administrator in Worcester, Massachusetts. The role provides secure exam delivery and customer service in a comfortable, friendly environment. The position is based at 255 Park Ave and pays $17.75 per hour, with eligibility for accrued paid sick time. This is strictly a part-time position, typically 4 to 10 hours per week, with an expectation to work additional hours if needed. Schedules are provided at least two weeks in advance. The role requires flexible availability Monday through Saturday between 7:20 AM and 8:30 PM, including approximately 1–3 Saturdays per month. Sunday shifts are infrequent but may be needed.

Requirements

  • High school diploma or equivalent.
  • Flexibility in work hours and days.
  • Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
  • Ability to sit for long periods and escort candidates to and from the testing room.
  • Ability to bend, stoop, and lift up to 20 pounds, with reasonable accommodation.
  • Comfort working in a quiet testing environment, hearing soft voices, and seeing details from a distance.

Nice To Haves

  • At least one year of customer service experience.
  • Experience proctoring or invigilating exams.

Responsibilities

  • Follow testing procedures and company policies, exercising careful judgment.
  • Check in testing candidates, verify their identification, and explain the exam process.
  • Proctor or invigilate candidates during exams.
  • Work with internal departments to troubleshoot technical issues.
  • Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
  • Perform other duties as assigned.

Benefits

  • Eligible for accrued paid sick time.
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