Test Administrator (Lexington, MA)

Pearson•Lexington, MA
•Onsite

About The Position

Pearson VUE is hiring a part-time Test Administrator at its Lexington, Massachusetts test center. The role provides secure exam delivery and customer service in a comfortable, friendly environment. The position is 12 to 18 hours per week, with an expectation to work additional hours if needed. Shifts are available Monday through Saturday between 7:15 AM and 8:30 PM, with morning availability primarily needed, typically from 7:20 AM to 1:00 PM or 2:00 PM. The role includes working approximately two to three Saturdays per month. Schedules are provided at least two weeks in advance. Starting pay is $18.00 per hour, and the position is eligible for accrued paid sick time.

Requirements

  • High school diploma or equivalent.
  • Flexibility in work hours and days.
  • Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
  • Ability to sit for long periods and escort candidates to and from the testing room.
  • Ability to bend, stoop, and lift up to 20 pounds with reasonable accommodation.
  • Comfort working in a quiet testing environment, hearing soft voices, and seeing details from a distance.

Nice To Haves

  • At least one year of customer service experience is preferred.
  • Experience proctoring or invigilating exams is highly preferred.

Responsibilities

  • Follow testing procedures and company policies, using careful judgment.
  • Check in testing candidates, verify identification, and explain the exam process.
  • Proctor or invigilate candidates during testing.
  • Troubleshoot technical issues with internal departments.
  • Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
  • Perform other duties as assigned.

Benefits

  • Accrued paid sick time
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