About The Position

The Pharmaceutical Key Account Manager (PKAM) drives growth, account penetration, and Miltenyi Biotec’s presence within assigned strategic biopharma accounts. Working directly with the Global Key Account Manager (GKAM), the PKAM translates global account strategies into local execution, creating opportunities and accelerating adoption of the company’s technologies, workflow solutions, and services. The role serves as the primary commercial lead for local account engagement and execution, building relationships across research, translational, clinical, and manufacturing environments. It involves consultative, value-based selling, account intelligence, pipeline and forecast management, and cross-functional collaboration to deliver customer success and commercial impact. Extensive travel to clients in assigned territories is required.

Requirements

  • Bachelor’s degree in life sciences, business, or a related field.
  • At least 5 years of commercial experience in life sciences, biopharma, biotechnology, or diagnostics, with proven success in new business acquisition, account growth, and complex solution selling.
  • Strong stakeholder management, presentation, communication, and negotiation skills.
  • Ability to influence across matrix organisations and collaborate effectively with cross-functional teams.
  • Strong commercial acumen, customer focus, and strategic thinking.
  • Self-motivated and results-oriented, with comfort operating in a dynamic environment.
  • Willingness to travel extensively and visit clients within assigned territories.

Nice To Haves

  • An advanced degree.
  • Scientific understanding of biopharma workflows.
  • Cell and Gene Therapy experience.

Responsibilities

  • Execute site- and country-level account plans aligned with the GKAM-led global account strategy.
  • Drive revenue growth by identifying, qualifying, and converting new business opportunities within assigned accounts.
  • Serve as the primary commercial lead for local account engagement and execution.
  • Build relationships with stakeholders, influencers, and decision-makers across research, translational, clinical, and manufacturing environments.
  • Position differentiated workflow solutions that address customer needs and support long-term account growth.
  • Create demand through consultative, value-based selling and a challenger mindset.
  • Develop and leverage account intelligence, including stakeholder mapping, competitive insights, and opportunity planning.
  • Manage pipeline development, forecasting, commercial proposals, and account performance.
  • Identify and escalate risks, barriers, and strategic opportunities in collaboration with the GKAM.
  • Partner with Field Application Support and cross-functional teams to deliver customer success and maximise commercial impact.
  • Travel extensively and visit clients within assigned territories.

Benefits

  • International teams and cross-border intercultural communication.
  • Room for creativity in finding clever solutions.
  • Miltenyi University, an in-house Training Academy.
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