Global Key Account Manager (m|f|d)

Miltenyi Biotec

4d

About The Position

The Global Key Account Manager (GKAM), Biopharma, drives strategic growth across selected global key accounts by building trusted executive relationships and maximizing opportunities across the full Miltenyi Biotec portfolio. The role develops global account strategies and works with local teams and cross-functional stakeholders to identify opportunities, align priorities, and execute growth plans. It serves as the voice of the customer within the organization and champions excellence in key account management and collaborative working. The role is based in Western Europe, ideally France or Germany, near an international airport, and requires international travel of more than 50%.

Requirements

• Advanced degree in a life science discipline or equivalent experience.
• 10+ years of customer-facing experience, including leadership responsibility.
• Proven success in global key account management and executive-level engagement.
• Strong knowledge of the biopharma industry.
• Strong strategic thinking, business acumen, communication, and influencing skills.
• High emotional intelligence, strong relationship-building skills, and a results-oriented mindset.
• Ability to navigate complex matrix organizations and drive execution through collaboration.
• Based in Western Europe, ideally France or Germany, near an international airport.
• Willingness to travel internationally more than 50%.

Nice To Haves

• Cell and Gene Therapy experience preferred.

Responsibilities

• Develop and execute global account strategies that deliver sustainable business growth.
• Build relationships with senior stakeholders and position Miltenyi Biotec as a trusted partner across the Cell and Gene Therapy value chain, from research through commercialization.
• Engage Director-, VP-, and Executive-level decision-makers with compelling business and value propositions.
• Lead account mapping and networking, identify growth opportunities, and ensure accurate forecasting in partnership with local teams.
• Partner with PKAMs, local sales teams, and cross-functional stakeholders to align priorities and execute growth plans.
• Drive collaboration across Sales, Service, Business Development, R&D, Marketing, Supply Chain, Quality, Regulatory Affairs, Finance, and Legal to support strategic opportunities.
• Act as the voice of the customer within the organization and champion excellence in key account management and collaborative working.

Benefits

• International teams and cross-border intercultural communication.
• Room for creativity.
• Miltenyi University and access to an in-house Training Academy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior