Global Commercial Intelligence Lead (m/f/d)

INFICON

23h

About The Position

INFICON’s commercial organization operates across seven regions worldwide. The Global Commercial Intelligence Lead owns the capability that enables commercial team members worldwide to access relevant information, maintain clean data, and use modern tools. The role is the central point of contact and go-to expert for the Tableau reporting platform and the AI Use Case Library, setting standards and driving commercial excellence across regions. The role oversees platform access, data governance, and adoption, with a focus on decision-relevant data. It builds and maintains the AI Use Case Library, establishes best practices, coordinates authorization structures with regional stakeholders and IT vendors, delivers global training, gathers regional improvement ideas, and coordinates external vendors and partner access.

Requirements

Degree in business administration or a comparable qualification.
Experience in Sales Operations, Revenue Operations, or Commercial Excellence at an international company, preferably across several regions, including Asia and the USA.
Experience with Tableau or comparable BI tools, including building governed data sources.
At least five years of experience owning platform rollouts from planning through implementation.
Experience with access and data governance across multiple regions.
Experience designing and delivering training for audiences with different languages, time zones, and levels of digital maturity.
A process- and systems-oriented mindset, with the discipline to sustain governance over time.
Fluent written and spoken English.

Nice To Haves

Additional languages.
Knowledge of reporting platforms such as Tableau, SAP BW, or SAP BI.
Experience with AI tool adoption in a commercial context.

Responsibilities

Own reporting access, data governance, and adoption across all seven regions, with a focus on decision-relevant data.
Build and maintain an AI use case library, set standards and best practices, and drive adoption across regions.
Manage authorization structures for both platforms in alignment with regional stakeholders and IT vendors.
Design and deliver training programs in Asia, the Americas, and Europe, and establish regional first-level support contacts.
Collect improvement ideas from regions and translate them into end-to-end processes.
Coordinate external IT vendors and manage partner access.