Resident Engineer (M/F/D)
About The Position
This hybrid position is located in Northville, Michigan. The Resident Engineer provides customer support across acquisition and product coordination, customer service, and quality. The role is responsible for meeting deadlines, controlling costs, preparing quotations, securing appropriate pricing, and identifying market developments and customer and competitive trends. It also builds customer relationships while pursuing individual and departmental objectives. The engineer supports customer presentations and consultations of a technical and commercial nature, coordinates customer visits, represents the company on site, and helps address strategically important issues. The role oversees existing and development projects at customer locations, coordinates customer and internal tasks, supports product rationalization and value-creation measures, and processes engineering change requests to develop and implement suitable technical solutions. Additional duties include monitoring project costs and invoicing for samples, prototypes, and tooling; analyzing and reporting on market and competitive activity; supporting internal departments when serious series-production or quality issues arise; developing customer contacts; pursuing new business from early design phases through order placement; and participating in exhibitions and providing booth support.
Requirements
- Graduate in Electrical Engineering, Industrial Engineering, or Mechanical Engineering.
Responsibilities
- Build and improve customer relationships through technical and commercial presentations and consultations.
- Coordinate customer visits, represent the company on site, and support strategically important customer issues.
- Maintain existing business and secure new orders to improve turnover and yield.
- Oversee existing and development projects at customer locations, and initiate or stop developments in agreement with superiors.
- Process customer and company tasks and forward resulting actions to internal organizational units.
- Initiate product-specific rationalization and value-creation measures.
- Process engineering change requests during and after project phases and present and implement appropriate technical solutions.
- Pursue customer cost specifications related to product lifetime and special production costs.
- Arrange invoicing for samples, prototype-series deliveries, and tool costs to meet or improve on budgeted costs.
- Observe, analyze, and report on market conditions, competitive activity, customer wishes, trends, and benchmark components.
- Support internal departments when serious series-production, processing, or quality problems arise to help prevent negative effects on future business.
- Develop and maintain personal customer contacts to advance business opportunities.
- Conduct strategic-selling acquisition activities from early design-finding phases through order placement.
- Participate in exhibitions and provide booth service and internal support.
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What This Job Offers
Job Type
Full-time
