Pet Store Team Member- Stocker

Pet Supplies Plus 4074 • Erie, PA

1d • Onsite

About The Position

The Pet Store Team Member supports pet parents by providing friendly customer service, product recommendations, and assistance with pet care needs. Team members operate the point-of-sale system, process transactions and returns, promote store offers, and maintain organized shelves, inventory, and displays. The role also includes helping customers use self-wash stations, replenishing bathing supplies, and keeping the store clean and welcoming. The position offers training in pet care and product knowledge, with opportunities to develop customer service skills and grow into leadership or specialized store roles. Compensation is $10.50–$11.50 per hour. This location is independently owned and operated by a franchise owner, which makes local hiring and employment decisions.

Requirements

• Strong customer service and communication skills.
• Comfort working in a fast-paced retail environment.
• Willingness to learn about pet nutrition, products, and care.
• Reliable, team-oriented mindset.
• Ability to lift and stock supplies and remain on your feet for extended periods.
• Availability for evenings, weekends, and holidays.

Nice To Haves

• Experience in retail, customer service, or pet care.
• Confidence speaking with customers and making recommendations.
• Genuine interest in animals.
• Ability to stay organized and handle multiple tasks at once.

Responsibilities

• Greet customers and provide friendly service.
• Recommend products based on each pet’s needs.
• Operate the POS system, process transactions, and handle returns.
• Promote store specials, loyalty programs, and current offers.
• Stock shelves, manage inventory, and keep displays organized.
• Lift and stock bags of pet food and other supplies.
• Assist customers with self-wash stations and explain the process.
• Restock bathing supplies and keep the store clean and welcoming.

Benefits

• Flexible scheduling
• Employee discounts
• Pay increases
• Pet care training programs
• Promotion-from-within culture
• Opportunity for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed