Pet Store Team Member- Stocker

Pet Supplies Plus 4074•Millcreek Township, PA
•$11 - $12

About The Position

The Pet Store Team Member supports customers and their pets in a friendly, neighborhood-focused retail environment. The role combines customer service, product recommendations, store operations, stocking, and basic pet-care assistance. Team members help pet parents choose products suited to their pets, process transactions, promote store offers, maintain organized displays and inventory, and assist with self-wash stations. The position provides training in pet care and product knowledge, with opportunities to develop skills and grow into leadership or specialized store roles.

Requirements

  • Strong customer service and communication skills.
  • Comfort working in a fast-paced retail environment, especially on weekends.
  • Willingness to learn about pet nutrition, products, and care.
  • Reliable, team-oriented mindset.
  • Ability to lift and stock supplies and remain on your feet for extended periods.
  • Availability for evenings, weekends, and holidays.

Nice To Haves

  • Experience in retail, customer service, or pet care.
  • Confidence speaking with customers and making recommendations.
  • Genuine interest in animals.
  • Ability to stay organized and handle multiple tasks at once.

Responsibilities

  • Greet customers in a friendly and enthusiastic manner.
  • Help customers find products and choose appropriate pet food and supplies.
  • Make product recommendations based on each pet’s needs.
  • Operate the POS system, process transactions, and handle returns.
  • Promote store specials, loyalty programs, and current offers.
  • Stock shelves, manage inventory, and keep displays organized.
  • Lift and stock bags of pet food and other supplies.
  • Assist customers with self-wash stations and explain how to use them.
  • Restock bathing supplies and help keep the store clean and welcoming.

Benefits

  • Flexible scheduling.
  • Employee discounts.
  • Pay increases and pet care training programs.
  • Promotion-from-within culture.
  • Opportunity for advancement.
  • Ongoing training in product knowledge and pet care.
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