Pest Control Service Technician

American Pest•Baltimore, MD

About The Position

American Pest is hiring a Pest Control Service Technician to provide residential and commercial pest-control services throughout an assigned service area. Technicians manage their own routes, typically making 4–16 stops per day, and work independently while receiving support from their manager and local team. At each appointment, they inspect properties, identify pest activity and contributing conditions, perform treatments, document their work, and explain treatment expectations and prevention to customers. The role combines skilled trade work, customer service, and problem-solving. Previous pest-control experience is not required: the company provides paid training, assistance preparing for state certification exams, testing support, and continuing education. Technicians progress through Registered, Professional, Advanced, Senior, and Elite career levels. Pay is $21–$36 per hour based on experience and certifications; the top range is reserved for highly qualified technicians with multiple certifications, including the Associate Certified Entomologist credential, and the experience and KPI performance required for the highest level. Certified technicians receive quarterly development reviews. Advancement opportunities may include service management, branch management, residential or commercial sales, and other operational or leadership roles. The job is active and involves outdoor work in hot and cold weather, considerable driving, climbing ladders, and entering crawlspaces and other tight or hard-to-reach spaces. The schedule is generally Monday through Friday, with typical hours around 7:30 a.m.–5:00 p.m.; technicians must be available for a flexible schedule between 7:00 a.m. and 6:00 p.m. Occasional overtime and Saturday work are expected, especially during the busy summer season. Overtime is paid for hours worked over 40.

Requirements

  • Be at least 18 years of age.
  • Hold a valid driver's license—not a permit or limited license—for at least three years and have an acceptable driving record.
  • Be able to safely move around customer locations, ascend and descend stairs and ladders, and work in tight or hard-to-reach spaces.
  • Be able to safely move items and equipment weighing up to 50 pounds.
  • Be able to work outdoors in regular seasonal weather conditions.
  • Be comfortable using computers, smartphones, and related technology.
  • Be able to read, write, speak, and comprehend English.
  • Have strong oral and written communication skills.
  • Have solid attention to detail.
  • Be legally eligible to work in the United States.
  • Be available to work a flexible schedule between 7:00 a.m. and 6:00 p.m.
  • Be available to work some Saturdays.
  • Have a high school diploma or equivalent.

Responsibilities

  • Travel throughout an assigned service area and complete residential and commercial appointments.
  • Manage an assigned service route and visit customer homes and businesses.
  • Inspect properties and identify pest activity and contributing conditions.
  • Perform pest-control treatments.
  • Document work performed.
  • Educate customers about what to expect from treatments and how to prevent future pest problems.
  • Work independently while seeking support from the manager or local team when needed.

Benefits

  • Blue Cross Blue Shield medical insurance, effective the first of the month after the start date.
  • Dental and vision insurance.
  • 401(k) with company match up to 4%.
  • Paid time off accruing from Day One.
  • Eight paid holidays.
  • Company-paid life insurance and short-term disability.
  • Paid training, certification assistance, and continuing education.
  • Take-home company vehicle for work purposes only.
  • Stable, year-round employment with advancement opportunities.
  • Overtime pay for all hours worked over 40.
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