Personal Training Manager

Crunch Fitness • Pearland, TX

6d

About The Position

The Personal Training Manager leads, develops, and supports a team of certified Personal Trainers and Personal Training Sales Consultants to deliver strong member outcomes and drive business performance. The role is responsible for hiring, training, coaching, and managing the team so they can acquire and retain clients and meet club goals. The manager oversees the CrunchOne Kickoff experience and ensures accurate administration of personal training services, including client programming, dotFIT and supplement management, and progress tracking. The position also involves maintaining performance data, collaborating with club leadership, providing excellent customer service, and ensuring operational accuracy and compliance across training activities.

The manager is expected to foster a high-performance, high-care culture and a warm, hospitable, judgment-free club environment. They lead by example, make efficient and sound decisions, remain accountable for outcomes, address performance gaps constructively, and develop processes that support consistent performance. No travel is required.

Requirements

• At least 3 years of experience as a personal trainer.
• Experience executing plans and managing KPIs.
• Solid understanding of the fitness industry, market, and key business drivers.
• CPR/AED certification required; it may be obtained within 30 days of hire.
• Certification in at least one approved nationally accredited certification program, including an applicable personal trainer, fitness specialist, corrective exercise, performance enhancement, or strength and conditioning certification from the organizations listed in the posting.
• High school diploma or GED.
• Ability to lift or move 50 pounds.
• Ability to perform duties involving lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.

Nice To Haves

• Experience managing and leading a team of 3–10 employees.
• Bachelor’s degree.

Responsibilities

• Hire, train, and manage the performance of qualified Personal Trainers and Personal Training Sales Consultants.
• Assist in developing the fitness expertise of all Crunch team members.
• Meet club targets for new client acquisition and existing client retention.
• Coach and guide direct reports on engaging, prescribing, acquiring, and retaining clients.
• Conduct one-on-one meetings with direct reports to review performance, motivate them, and guide them toward individual and company goals.
• Administer and manage the CrunchOne Kickoff experience by demonstrating, coaching, and guiding with the goal of acquiring personal training clients.
• Drive CrunchOne Kickoff appointments and achieve weekly and monthly new client targets.
• Ensure accurate administration of personal training services, including dotFIT programs and supplements, client programming, and progress tracking.
• Maintain accurate reports and performance data to inform departmental insights.
• Align and direct resources based on KPIs and organizational priorities.
• Respond to member inquiries within 24 hours and provide excellent customer service.
• Report key results and action plans to the Managing Partner and Market PTM.
• Maintain accurate time-clock and personal training session utilization records for labor controls and integrity.
• Maintain current certification and CPR records for personal training staff.

Benefits

• PTO.
• Subsidized health insurance coverage (health, dental, and vision) for full-time positions.
• Basic life and AD&D coverage.
• HSA.
• Short-term disability.
• Free gym membership.
• Competitive pay and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED