Personal Training Manager

Crunch Fitness • Mesquite, TX

6d

About The Position

The Personal Training Manager supports a high-performance, high-care culture, delivering results through member integration, programming, and staff development. The role helps create a warm, hospitable, no-judgments club environment where members can work toward their goals.

The manager leads, develops, and supports certified Personal Trainers and Personal Training Sales Consultants to deliver strong member outcomes and business performance. They hire, train, manage, and coach the team to acquire and retain clients while meeting club goals. The manager oversees the CrunchOne Kickoff experience, administers personal training services and records, tracks performance data, collaborates with club leadership, provides customer service, and supports operational accuracy and compliance.

Requirements

• At least 3 years of experience as a personal trainer.
• Experience executing plans and managing KPIs.
• Solid understanding of the fitness industry, the market, and key business drivers.
• CPR/AED certification, which may be obtained within 30 days of hire.
• Certification in at least one approved nationally accredited certification listed in the posting, including certifications from ACSM, ACE, The Cooper Institute, IFPA, NASM, NESTA, NFPT, NSCA, or ISSA with NCCA accreditation.
• High school diploma or GED.
• Ability to lift or move 50 pounds.
• Ability to perform duties involving lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.
• Authorization to work in the United States without current or future visa sponsorship.

Nice To Haves

• Experience managing and leading a team of 3–10 employees.
• Bachelor’s degree.

Responsibilities

• Hire, train, and manage the performance of qualified Personal Trainers and Personal Training Sales Consultants.
• Assist in developing the fitness expertise of Crunch team members.
• Meet the club’s new-client acquisition and existing-client retention targets.
• Coach and guide direct reports on engaging, prescribing, acquiring, and retaining clients.
• Conduct one-on-one meetings with direct reports to review performance, motivate them, and guide them toward individual and company goals.
• Administer and manage the CrunchOne Kickoff experience through demonstrations, coaching, and guidance aimed at acquiring personal training clients.
• Drive CrunchOne Kickoff appointments and achieve weekly and monthly new-client targets.
• Ensure accurate administration of personal training services, including dotFIT programs and supplements, client programming, and progress tracking.
• Maintain accurate reporting and data to provide insights into department performance.
• Align and direct resources based on KPIs and organizational priorities.
• Respond to member inquiries within 24 hours and provide excellent customer service.
• Report key results and action plans to the Managing Partner and Market PTM.
• Maintain accurate time-clock and personal-training-session utilization records for labor controls and integrity.
• Maintain accurate, up-to-date certification and CPR records for personal training staff.

Benefits

• PTO
• Subsidized health insurance coverage (health, dental, and vision) for full-time positions
• Basic Life and AD&D
• HSA
• Short-term disability
• Free gym membership
• Competitive pay
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED