Personal Training Manager

Crunch Fitness • San Antonio, FL

19h

About The Position

The Personal Training Manager leads and develops a team of certified Personal Trainers and Personal Training Sales Consultants to deliver strong member outcomes and support club business performance. The role builds a welcoming, hospitable, no-judgments environment and promotes a high-performance, high-care culture focused on member integration, programming, and development.

The manager hires, trains, coaches, and manages the team; drives client acquisition and retention; and oversees the CrunchOne Kickoff experience. They ensure accurate administration of personal training services, including client programming, progress tracking, dotFIT, and supplements. The role also maintains performance data and operational records, collaborates with club leadership, provides excellent member service, and ensures training activities meet operational and compliance standards. The position reports key results and action plans to the Managing Partner and Market PTM. No travel is required.

Requirements

• At least 3 years of experience as a personal trainer.
• Experience executing plans and managing KPIs.
• A solid understanding of the fitness industry, market, and key business drivers.
• CPR/AED certification, which may be obtained within 30 days of hire.
• A certification in at least one approved nationally accredited program listed in the posting, including applicable certifications from ACSM, ACE, The Cooper Institute, IFPA, NASM, NESTA, NFPT, NSCA, or ISSA with NCCA accreditation.
• High school diploma or GED.
• Ability to lift or move 50 pounds.
• Ability to perform duties involving lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.

Nice To Haves

• Experience managing and leading a team of 3–10 employees.
• Bachelor’s degree.

Responsibilities

• Hire, train, and manage the performance of qualified Personal Trainers and Personal Training Sales Consultants.
• Assist in developing the fitness expertise of all Crunch team members.
• Meet the club’s new client acquisition and existing client retention targets.
• Coach and guide direct reports on engaging, prescribing, acquiring, and retaining clients.
• Conduct one-on-one meetings with direct reports to review performance, motivate them, and guide progress toward individual and company goals.
• Administer and manage the CrunchOne Kickoff experience through demonstrations, coaching, and guidance aimed at acquiring personal training clients.
• Drive CrunchOne Kickoff appointments and achieve weekly and monthly new client targets.
• Ensure accurate administration of personal training services, including dotFIT programs and supplements, client programming, and progress tracking.
• Maintain accurate reporting and data to provide insights into department performance.
• Align and direct resources based on KPIs and organizational priorities.
• Respond to member inquiries within 24 hours and provide excellent customer service.
• Report key results and action plans to the Managing Partner and Market PTM.
• Maintain accurate time-clock and personal training session utilization records for labor controls and record integrity.
• Maintain accurate and current certification and CPR records for personal training staff.

Benefits

• PTO.
• Subsidized health insurance coverage, including health, dental, and vision insurance, for full-time positions.
• Basic life and AD&D coverage.
• Health Savings Account (HSA).
• Short-term disability coverage.
• Free gym membership.
• Competitive pay.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED