Personal Training Manager

CLUB4 FITNESS • Grapevine, TX

153d • Onsite

About The Position

The Personal Training Manager recruits, hires, onboards, and mentors personal trainers to meet Club4Fitness performance expectations and help the personal training program achieve or maintain monthly production targets. The manager must understand and be able to perform all aspects of the personal trainer role, as well as understand organizational and departmental policies. The manager communicates changes to policies, procedures, and performance expectations clearly and promptly while representing the organization positively.

The position supports trainer development, client retention, personal training sales growth, and consistent service quality. The manager works under the direction of the Personal Training Director assigned to the facility and may support new club openings, facility visits, interviews, audits, and other departmental activities. Work is based at the Grapevine, Texas location and includes scheduled hours that may involve early mornings, late evenings, weekends, and extended availability for special events or club activities.

Requirements

• High school diploma or GED.
• Current fitness certification from an approved education company, such as ACSM, ACE, NASM, NCSA, AFFA, or NFPT, with NCCA certification.
• Current CPR/AED certification.
• Experienced certified personal trainer with prior experience training private clients.
• Knowledge of physiology, exercise technique, and body mechanics to guide functional training, including for women during pregnancy and members recovering from illness or injury, and to recommend alternatives for endurance or strength training.
• Ability to pass a personal training Strength and Conditioning Assessment.
• Detail- and results-oriented, with professionalism, organizational skills, and the ability to multitask.
• Positive, motivating interpersonal communication skills.
• Desire and ability to train people at all fitness levels.
• Strong understanding of and presence across social media.
• Excellent communication and customer-service skills, including a personable, motivating, energetic approach.
• Ability to work independently and collaboratively.
• Ability to maintain emotional control under pressure and communicate effectively in writing and verbally.
• Ability to work scheduled hours that include early mornings, late evenings, and some weekends, and to remain flexible for client availability and extended hours for special occasions or activities.
• Ability to perform required physical activities, including standing, walking, crouching, kneeling, stretching, lifting, and other exercise-related activity; frequent light lifting and occasional lifting up to 50 pounds; computer use and repetitive hand motions.

Nice To Haves

• Two- or four-year degree in exercise science or a related field.
• Previous personal training sales experience.

Responsibilities

• Provide new personal training staff with a schedule of onboarding activities covering their first 30 days, and provide or assign ongoing mentorship.
• Schedule training so staff develop working knowledge of the applicable Peak or ABC Financial point-of-sale system.
• Coach personal trainers on effective consultations with prospective clients and shadow trainers to assess consultation proficiency.
• Teach appointment-setting efficiency and prospecting skills to personal training staff.
• Lead by example in following and understanding personal training and company policies and procedures, especially cancellation and freeze policies.
• Conduct session-quality reviews of personal training staff.
• Assign clients to new trainers.
• Support the Personal Training Director by implementing new personal training sales strategies for engaging new member clients.
• Perform consultations according to monthly minimums set by the Personal Training Director.
• Use departmental KPIs and metrics to support sales growth and guide trainers as they build clientele.
• Promote client retention by providing support, direction, and education to personal training teams as needed.
• Train and assign personal training staff to prepare monthly business plans and complete daily or weekly reporting.
• Provide support at new club grand openings when requested.
• Coordinate with the Personal Training Director on activity plans for facility visits, addressing needs such as sales, recruiting, training and development, booking, and prospecting.
• Assist with scheduled interviews during facility visits when directed by the Personal Training Director.
• Submit required daily, weekly, and monthly assignments and reports to the PTD or Regional team.
• Maintain working proficiency in Trainerize.
• Maintain customer service through communication with members and staff and follow company customer-service standards.
• Conduct audits assigned by the Personal Training Director, including quality-control checks and reviews of client binders, Trainerize profiles, consultation worksheets, and calendar management.
• Follow all guidelines in the Personal Trainer job description.
• Be available to fill in when a Lead Personal Trainer is unavailable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED