Personal Training Manager

CLUB4 FITNESS • Mobile, AL

89d • Onsite

About The Position

The Personal Training Manager (PT Manager) recruits, hires, onboards, and mentors personal trainers so they understand Club4Fitness performance expectations and help the personal training program meet its monthly production targets. The manager must be able to perform all aspects of the personal trainer role and understand organizational and departmental policies. They communicate policy, procedure, and performance-expectation changes clearly and promptly while representing the organization positively.

The PT Manager leads trainer development and performance, including onboarding, coaching consultations and prospecting, reviewing session quality, assigning clients, and training staff on business plans and reporting. The manager supports personal training sales growth and client retention, coordinates facility-specific plans and visits with the Personal Training Director, and completes assigned audits, reports, and other duties. The position reports directly to the Personal Training Director assigned to the PT Manager’s club facility.

The role is based at the Mobile Tillman's Corner location in Mobile, Alabama. Work includes activity in gym facilities and an office environment, with scheduled hours that include early mornings, late evenings, and some weekends. Special events, launches, club openings, and client availability may require flexible or extended availability.

Requirements

• High school diploma or equivalent (GED).
• Current fitness certification from an approved education company, such as ACSM, ACE, NASM, NCSA, AFFA, or NFPT, with NCCA certification.
• Current CPR/AED certification.
• Experience as a certified personal trainer, including experience training private clients.
• Knowledge of physiology, exercise technique, and body mechanics to provide guidance for functional training, including for pregnant members and members recovering from illness or injury, and to suggest alternatives to endurance or strength training activities.
• Ability to pass a personal training Strength and Conditioning Assessment.
• Ability to train people at all fitness levels.
• Strong organization and multitasking skills, attention to detail, results orientation, and professionalism.
• Positive, motivating, effective interpersonal communication skills and strong customer-service skills.
• Ability to work autonomously and collaboratively within teams.
• Strong understanding and presence across social media.
• Ability to communicate effectively verbally and in writing and maintain emotional control under pressure.
• Availability for scheduled early mornings, late evenings, some weekends, and occasional extended hours; flexibility to meet client availability.
• Work schedule changes require pre-approval from the Personal Training Director.

Nice To Haves

• Two- or four-year degree in exercise science or a related field.
• Previous personal training sales experience.

Responsibilities

• Recruit, hire, onboard, and mentor new and existing personal trainers.
• Provide new trainers with a schedule of onboarding activities covering their first 30 days and personally coach them or assign coaching responsibilities to the Assistant PT Manager.
• Schedule training so staff develop working knowledge of the applicable Peak or ABC Financial point-of-sale system.
• Coach trainers on effective consultations and assess their consultation proficiency by shadowing them.
• Develop trainers’ appointment-setting, fitness consultation, and prospecting skills.
• Lead by example in following and understanding personal training and Club4Fitness policies and procedures, especially personal training cancellation and freeze policies.
• Conduct session-quality reviews of existing personal training staff.
• Assign clients to new trainers.
• Support the Personal Training Director’s member engagement and sales strategies.
• Perform consultations according to the monthly minimums set by the Personal Training Director.
• Use departmental KPIs and metrics to support sales growth and guide individual trainer development.
• Support client retention by providing direction and education to personal training teams as needed.
• Train and assign personal training staff to complete monthly business plans and daily or weekly reporting.
• Provide support at new clubs during grand openings when requested.
• Coordinate with the Personal Training Director on a facility-specific plan for club visits, which may focus on sales, recruiting, training and development, booking, or prospecting.
• Assist with scheduled interviews during club visits when directed by the Personal Training Director.
• Submit required daily, weekly, and monthly assignments and reports to the PTD or Regional team.
• Maintain working proficiency in Trainerize.
• Maintain customer service standards and communicate effectively with members and staff, including regarding employee or member issues.
• Conduct audits assigned by the Personal Training Director, such as checks of client binders, Trainerize profiles, consultation worksheets, and calendar management.
• Follow all guidelines in the Personal Trainer job description.
• Fill in when a PTM is unavailable, as specified in the job description.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED