Seasonal Personal Stylist, South Coast Plaza

Macy's•Costa Mesa, CA

8d•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you blend results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what each customer needs, offer personalized recommendations, and connect customers with appropriate products and services. On the sales floor and in fitting rooms, you use warmth, product knowledge, and a personal approach to create memorable visits, build trust, meet sales targets, and inspire loyalty. The role also includes maintaining a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top sellers, and staying current on trends and promotions. They engage customers in friendly, personal conversations, maintain shoppable merchandise areas, and support merchandising, damages and vendor returns, signage and pricing updates, and merchandise moves. They share loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Understand customers’ needs and provide personalized product and service recommendations.
Engage customers with a warm welcome and friendly, personal conversations to build customer relationships.
Work toward daily sales goals and contribute to individual and store results through customer engagement and selling behaviors.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Maintain a clean, organized, and inviting sales floor and shoppable merchandise space.
Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
Share loyalty program benefits, ensure customers have what they need, and provide a sincere close to each interaction.
Collaborate with and support teammates.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.