Personal Shopper - Sam's
About The Position
The Personal Shopper supports Sam’s Club members by promoting membership benefits, company products, and services; processing memberships, upgrades, and credit accounts; and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting items, scanning, wrapping, palletizing, verifying orders and invoices, securing orders until pickup, and following up on out-of-stock items. It also provides member service by identifying needs, assisting with purchase decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, applying steel-standard guidelines, and addressing or reporting unsafe situations. The associate completes assigned work using company policies, data, and resources; collaborates with coworkers, managers, customers, and business partners; manages priorities and deadlines; communicates progress; and adapts to feedback and change. The role is expected to uphold company policies, ethics, and integrity, and to demonstrate Walmart’s values: respect for individuals, acting with integrity, serving customers and members, and striving for excellence. This includes fostering belonging, building relationships, mentoring and supporting teammates, being accountable, making informed decisions, learning, and pursuing continuous improvement.
Responsibilities
- Promote membership benefits and the value of company products and services; process memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel-standard guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting merchandise, scanning, wrapping and palletizing items, checking order and invoice accuracy, securing orders until member pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with others; identify priorities, deadlines, and expectations; complete tasks; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide member service by acknowledging members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Follow company policies, procedures, and standards of ethics and integrity, including implementing action plans, using the Open Door Policy, and applying standards in business processes and practices.
- Support a culture of belonging, build trusting relationships, communicate positively, help develop and mentor others, recognize contributions, act with integrity, remain accountable, serve customers and members, make informed decisions, learn, and support continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including eligible programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
