Personal Shopper - Sam's Club

Walmart • Baltimore, MD

3d • $18 - $26 • Onsite

About The Position

This role focuses on enhancing the Member experience at Sam's Club by providing excellent customer service, managing Membership benefits, fulfilling online orders, and ensuring a safe and efficient shopping environment. The Personal Shopper will be responsible for promoting the value of Sam's Club products and services, processing Membership upgrades and credit accounts, and actively participating in sales and marketing events to meet Membership goals. Additionally, the role involves fulfilling 'Fax n Pull' and 'Click n Pull' orders by accurately picking, scanning, and preparing items for Member pickup, while also managing out-of-stock merchandise. The position requires completing work assignments efficiently, collaborating with team members, and adapting to changes. A strong emphasis is placed on upholding company policies, ethical standards, and fostering a culture of respect, integrity, and continuous improvement.

Requirements

• Minimum Qualifications outlined below. If none are listed, there are no minimum qualifications.

Nice To Haves

• Preferred Qualifications outlined below. If none are listed, there are no preferred qualifications.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
• Maintains safety of Facility by following all safety standards, procedures, and guidelines.
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
• Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
• Respects the Individual by embracing differences, creating a workplace where associates feel seen, supported, and connected, creating opportunities for all associates to thrive, and helping to attract the best talent.
• Works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others, and recognizes others' contributions and accomplishments.
• Acts with Integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values, and holding oneself and others accountable.
• Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serves customers and members by delivering results while putting the customer first.
• Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
• Strives for Excellence by displaying curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed