Personal Shopper

Meijer•Lake Orion, MI

6d•Onsite

About The Position

The Personal Shopper, also described as a Digital Clerk, fulfills customers’ online curbside orders and helps provide a smooth, friendly pickup experience. The role involves shopping orders throughout the store, verifying and bagging items, staging orders, and supporting curbside pickup and payment collection. The position also provides customer service, maintains food safety and store standards, and helps keep the curbside area ready for pickups.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
At least 1 year of experience.
Detail-oriented, organized, and dependable.
Ability to follow procedures efficiently and consistently.
Ability to perform physical tasks including lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Fulfill customers’ online orders accurately and efficiently.
Provide service at the curbside pickup area, including collecting payment for the carside experience.
Greet customers courteously in person and by phone and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.