This position is responsible for developing and supporting Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. The role also involves maintaining the safety of the Facility by following all safety standards, procedures, and guidelines. Additionally, the Personal Shopper fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs. The role requires completing work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback. The Personal Shopper also provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services. The role complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. It also involves respecting the individual by embracing differences, creating a workplace where associates feel seen, supported, and connected, creating opportunities for all associates to thrive, and helping to attract the best talent. The role requires working as a team, building strong and trusting relationships, and communicating with impact, energy, and positivity to motivate and influence. It also involves strengthening the team by helping, developing, and mentoring others, and recognizing others' contributions and accomplishments. The role requires acting with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values, and holding oneself and others accountable. It supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world. The role involves acting in a selfless manner and being consistently humble, self-aware, honest, fair, and transparent. It requires serving customers and members by delivering results while putting the customer first, and making decisions based on reliable information, balancing short and long-term priorities, and considering how one's work impacts the team's ability to deliver on the company's purpose for all stakeholders. Finally, the role requires striving for excellence by displaying curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience, as well as driving continuous improvements, being open to and using new technologies and skills, and supporting others through change.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed